news@casbah.acns.nwu.edu (Mr. News) (02/20/91)
Lest we forget telecom companies other than US West -- From a recent {Newsbytes} report: "Indiana Rejects GTE's 'PNS' Proposal for Caller ID, Requires Blocking Options": The Indiana Utility Regulatory Commission has rejected GTE Telephone Operations' proposal to test-market Caller ID with "protected number service" ... Caller ID with PNS esssentially provides two phone numbers with distinctive ringing patterns on a single line ... the commission said that it would approve a Caller ID test if GTE would offer all customers free per-call blocking and per-line blocking for a one-time, non-recurring charge of $5.00. Concern was also expressed over GTE's proposed pricing scheme. "While Calling Number ID is priced at about 200% over cost for a residential customer, PNS is priced at almost three times more than cost," the commission said. It noted that the proposed $8.50 monthly charge for PNS "is equivalent to the charge for monthly basic service" in the planned test areas. "This concern is aggravated by the fact that more than 80% of the alleged cost of PNS is attributed to an additional $2.50 charge for non-published service. This charge is simply the tariff rate for that service which has never been cost justified," the commission said. "Thus," it continued, "there is considerable concern about GTE's motivation in pricing PNS: clearly it is not the cost of providing the service, for such is cloaked in mystery. The fact that a subscriber to non-published service must pay a charge equal to his monthly service charge to maintain an inferior level of service under GTE's proposal appears inappropriate." Further, the commission said, "GTE indicates that it does not intend to offer PNS to a subscriber unless that subscriber calls GTE to complain about his number being involuntarily disclosed ... there is further confusion about GTE's intention to notify non-participating subscribers about Calling Number Identification in general. The bias in such an approach is both self-evident and disturbing". The commission also took issue with GTE's pricing proposal for Call Trace. GTE wanted to increase the price to $5.00 per month. "The cost of providing Call Trace ... the evidence indicates to be approximately 25 cents per month ... GTE has priced Call Trace at twenty times over cost."