[comp.dcom.telecom] Another Report on Telecom*USA Service

penguin@pro-igloo.cts.com (Mark Steiger) (02/26/91)

It's been awhile since I saw any mention of Telecom*USA sooo....

I just started their calling card service.  I got it and it has
features like conference calling, speed dialing, message storage and
forwarding, and even 800 number voice mail boxes.  The other day,
their speed dialing programs weren't running properly.  I called, and
the operator said their technicians were working on it.  She said
she'd call me back when it was fixed.  Yea sure I thought.  About one
hour later, I recieved a call from Telecom*USA.  It was even the
operator I was talking to earlier.

One other nice thing, happened when I called a number that wasn't in
service.  An operator came on the line (A real live one, a rarity on
ATT) and said it was out of service.  She then got the new number for
me from Directory Assistance, and dialed it for me.

That's service!


Mark

(I have no affiliation with Telecom*USA.  Just a satisfied customer)

[ Mark Steiger, Sysop, The Igloo BBS 218-262-3142  300-19.2K Baud (HST/Dual)]
Internet: Penguin@pro-igloo.cts.com              MCI Mail: MSteiger
UUCP: ...crash!pro-igloo!penguin                 ATT Mail: MSteiger
ProLine: Penguin@pro-igloo                       America Online: Goalie5
TELEX: 51623155  MSTEIGER


[Moderator's Note: Yes, it is good service. Combine that with the
other options available on the Telecom*USA card such as the Voice News
Network, store and forward, and 800 voicemail, and you have a very
good deal. I've never yet encountered a rude operator at Telecom*USA.
I hope the MCI merger does not mess things up too much.   PAT]