[comp.dcom.telecom] How do Businesses Get ANI? And a 911

SKASS@drew.bitnet (Steve Kass) (02/22/91)

Maybe this has been asked before, but I've been wondering how it is
that businesses get inter-LATA ANI already.  It's not coming for years
to residential customers, it seems, so if American Express (or
whoever) knows the number of the caller in real time, how do _they_
get it, and why can't I?
 
A related story: I tried to get verbal ANI from 201-514 by calling
211, 311, etc., and got "Sorry, the # ..." until I got to 711.  After
10 rings a voice answered "Emergency, 911."  Strange.  But stranger
yet: we don't have 911 at all in these parts.  I don't really want to
call back and bother whoever answered.  Any guesses out there?
 

Steve Kass/ Math & CS Department/ Drew University/
Madison NJ 07940/ 2014083614/ skass@drew.edu


[Moderator's Note: They get inter-LATA ANI for the same reason I get
it: They have an 800 number. When you are paying for the calls you get
told who you are paying for. If you accept a collect call, the
operator will tell you what number is calling also, if you ask.   PAT]

collins@epsl.umd.edu (Bernard F. Collins) (02/22/91)

In article <telecom11.148.6@eecs.nwu.edu> SKASS@drew.bitnet (Steve
Kass) writes:

> [Moderator's Note: They get inter-LATA ANI for the same reason I get
> it: They have an 800 number. When you are paying for the calls you get
> told who you are paying for. If you accept a collect call, the
> operator will tell you what number is calling also, if you ask.   PAT]

Interesting.  I tried the ANI demo 800 number after I had blocked
Caller ID for my call using *67 which C&P just implemented.  No
change.  They ID'd my number just the same.  Are normal LD calls
ID'able outside of Maryland when I use *67?


Skip Collins, (301)792-6243, collins@wam.umd.edu


[Moderator's Note: It is not that calls are ID'able outside of
Maryland, but rather, that you misunderstand what *67 will and will
not accomplish. Under the assumption that a call is otherwise ID'able
 -- that the serving CO knows your number and is able to pass it along
one way or another to the other end -- admittedly a big assumption
until inter-LATA transfer of this information is universal -- then
what *67 (or whatever your blocking code is) does is instructs the
serving CO thus: "If the recipient of the call subscribes to Caller*ID
then do not pass this information to him."  Period. *67 does not
permit you to avoid passing your number to the CO itself, to an
operator handling your call or to the billing equipment. Although both
ANI and Caller*ID deliver your number to the recipient of the call,
they are technically different functions. *67 only addresses the 
Caller*ID aspect of it. The act of passing your number to the
recipient of an 800 call is actually ANI, not Caller*ID.  ANI is not
without it's flaws: It passes the billing number sometimes, an
otherwise irrelevant DID trunk number at other times, etc. But it is
almost 100 percent universal throughout the USA. Caller*ID is not.   PAT]

gast@cs.ucla.edu (David Gast) (03/05/91)

> [Moderator's Note: They [AMEX] get inter-LATA ANI for the same reason I get
> it: They have an 800 number. When you are paying for the calls you get
> told who you are paying for. If you accept a collect call, the
> operator will tell you what number is calling also, if you ask.   PAT]

With the price of the AMEX card, it's hard to argue that the customer
is not paying for the call; regardless, the topic of ANI for 800
numbers is open to some disagreement.

It is possible, however, that the poster was refering to some large
organizations that have ISDN and that get ANI information as part of
that feature.  Several PUCs, I think Washington's among them, have
ruled this service illegal -- at least at the present time.

I don't know if ISDN ANI is available in GTE land, but I called the
local branch of a national organization that has been reported in the
digest to have ISDN and about 10 days later I got an application to
join.  (As part of the application, I agree to abide by all by-laws
and regulations although none of these is specifically mentioned.
Obviously, I did not sign up).  Of course, the junk mail have just
been a coincidence.