[comp.dcom.telecom] Sprint Management Will Examine Privacy Complaints

whitejon@cmcl2.nyu.edu (jonathan white) (03/07/91)

I too am annoyed be Sprint's release of my billing info but I'd rather
"fight than switch". I place a call to Sprint's Law and Security Dept.
in Kansas City and spoke with Danny Hammons (800-877-7330). Mr.
Hammons did some checking and actually called me back the next day.
When he returned my he said that I was not the only person to have
complained and that there was an effort being made to correct things.
He told me that I could follow up with the person that he spoke with,
Lana Neagle, Project Manager - Customer Assurance for automated acount
information. Ms. Neagel's number is 816-276-6177. I called Ms.
Neagel's office and was told that, at my request, they would follow up
in writing (of course I had to ask them to take my address so that
they could do so) The saga continues.


jonathan white    whitejon@acf5.nyu.edu


[Moderator's Note: Do please give us additional updates on this when
you have them.    PAT]