[comp.dcom.telecom] California Citizen's Advocacy Group

dpletche@jarthur.claremont.edu (Nuclear Warrior) (03/06/91)

A few months ago I got some mail from a group called TURN (Toward
Utility Rate Normalization) which is fighting the utilities here in
California on citizen's behalf.  They say they have won several court
battles and defeated several rate increases, saving California utility
customers over $7 billion since they were created in 1973.  If anyone
out there is interested in more information, their address is:

Toward Utility Rate Normalization
625 Polk Street, Suite 403
San Francisco, CA  94102

I have no connection to this group other than as a fellow oppressed
California telephone customer.


David Pletcher   dpletche@jarthur.claremont.edu

john@zygot.ati.com (John Higdon) (03/10/91)

Nuclear Warrior <dpletche@jarthur.claremont.edu> writes:

> A few months ago I got some mail from a group called TURN (Toward
> Utility Rate Normalization) which is fighting the utilities here in
> California on citizen's behalf.

Over the years, I have been less than totally impressed with this
group. While it no doubt has served a useful purpose in providing a
slight amount of counterpoint to the normally rubber stamped PUC
hearings, it has some holes that would be significant to the general
readership of this forum.

In trying to interest the group concerning issues such as COCOTs,
AOSes, and various technical matters, it has become evident that
TURN's agenda is strictly for the common denominator of telephone
user.  Spokespeople for TURN have repeatedly decried CO upgrading and
advanced feature offerings (starting to see where I'm coming from?) as
ploys to extract more dollars out of starving customers' pockets. My
impression of TURN's ideal telephone service would be a black rotary
dial telephone (quantity: one) in each residence that would cost $1.00
a for flat-rate service encompassing the Greater San Francisco Bay
Area. Businesses large and small could make up the difference.

In part, I thank TURN for my residential crossbar service. Silvia's
contribution and legacy to us all was a serious slow-down in Pac*Bell
facilities upgrading. At the same time, no one at TURN seem to be
concerned in the slightest that major ripoffs were going on right
outside its San Francisco offices at the COCOTs on the sidewalk. Or
that AOSes were reaching deeply into the consumers' pockets.

In my opinion, TURN makes a lot of noise that is not commensurate with
the minimal positive effect that it really has on the telecommunications
marketplace.

> They say they have won several court
> battles and defeated several rate increases, saving California utility
> customers over $7 billion since they were created in 1973.

Well, the organization certainly failed in blocking "incentive
regulation", arguably the costliest in both money spent and value
received to the California ratepayer of any single event in history.
Almost any other success is nickel and dime.


        John Higdon         |   P. O. Box 7648   |   +1 408 723 1395
    john@zygot.ati.com      | San Jose, CA 95150 |       M o o !