jlangri@relay.nswc.navy.mil (03/14/91)
I'm looking at headsets for use on a help desk. The only ones I'm looking at presently is Plantronics. I don't like VOX (always seems to chop the first syllable). Does anyone have any advice? Are there better manufacturers?
varney@ihlpf.att.com (Al L Varney) (03/15/91)
In article <telecom11.202.14@eecs.nwu.edu> jlangri@relay.nswc.navy.mil writes: > I'm looking at headsets for use on a help desk. The only ones I'm > looking at presently is Plantronics. > I don't like VOX (always seems to chop the first syllable). Does > anyone have any advice? Are there better manufacturers? Well, better is in the mind of the user ... but I've been happy with the UNEX (not UNIX(tm)) Ventel headset. They are at: UNEX (A DYNATECH COMPANY) 27 Industrial Ave. Chelmsford, MA 01824 (508) 256-8222 <- their format, not mine :-) Headsets available: Ventel I Over-the-ear eartip unit Ventel II Over-the-ear foam earbud Ventel III One ear muff Ventel IV Two ear muffs Ventel V One or 2 ultralight ear muff (Walkman(tm) style) (I have 2 ears, so I use the 2-ear version) Microphones are noise-cancelling, left or right side. Headsets connect to: Operator/Supervisor Amplifier -- "traditional" 2-prong or modular plug Desk Amplifier -- connects phone to headset and handset, allows switching between them during a call. Electronic Telephone Headset Amp. -- compatible with a range of non-carbon handset phones, such as AT&T Merlin, 7303, etc. and other vendors of telephones. Al Varney, AT&T Network Systems, Lisle, IL