[comp.dcom.telecom] Taking Exams by Phone

ndallen@contact.uucp (Nigel Allen) (03/23/91)

  From: James K. Huggins <huggins@zip.eecs.umich.edu>

With the recent discussion on voting-by-phone in RISKS, I thought the
following (excerpted) article, taken from "U.: The National College
Newspaper" might be of interest to readers.

"Test Taking Goes Touch-Tone": Seema Desai, _The_Daily_Pennsylvanian_
(student newspaper of the University of Pennsylvania)

At Governors State U., a wrong number can cost students more than a
quarter.  It can cost them their grade point averages.  The small
university near Chicago recently adopted a telephone system that lets
students take multiple-choice exams over a touch-tone telephone.

Donald Fricker, a management professor who spent about two years
developing the application, said students call a special number and
respond to recorded multiple choice questions by pressing digits on
their phones.  The system, named Big Mouth, has been in operation
since this fall, and four professor currently use it to administer
exams.  Fricker said more than 100 students in classes ranging from
psychology to management have taken exams on the system, adding that
most students have responded positively to the new technology.

[student and faculty testimonial deleted]

Some students and faculty have raised concerns about abuse of the
system.  Currently, students have to enter their social security
number to access the system.  Students are on their honor not to
cheat, Fricker said.  And because students have only five seconds to
answer, Scherzinger said cheating is difficult. [quote deleted]

In the near future, Big Mouth will have the ability to repeat
questions and accept short essay answers.  Fricker said he also plans
to add more security measures to the system, including offering
multiple versions of exams and giving each student a special security
code. [...]

Despite some of the system's drawbacks, Scherzinger said he thinks it
will gain wide acceptance in the academic community.  "I personally
believe that the system will come to every college within the next 10
years."

The RISKS here are abundant: students hiring other students to take
their exams for them (a risk that is somewhat minimized by an
in-person exam) using their identification number, students
deliberately using someone else's Social Security number to flunk the
exam for them, and students recording the exam as it is being given in
order to distribute copies to their friends.

I hope Big Mouth never comes to Michigan.

Jim Huggins, Univ. of Michigan (huggins@zip.eecs.umich.edu)

   [This is getting to be an old-hat topic.  But it will recur.  PGN]


[Moderator's Note: Governors State University is a school here in the
Chicago south suburban area.  PAT]