kam@dlogics.com (Kevin A. Mitchell) (03/23/91)
I made a call from a pay phone outside the Harlem and Lake EL station in Forest Park (Chicago suburb) today. The Illinois Bell phone had new instruction cards that had the following on them: o Names of local and long distance carriers (IBT and AT&T) with address and 800 number for complaints. o A statement stating that you could use an access code to get your own long distance carrier. o The address of the appropriate folks at the FCC to send complaints of regulatory violations to, in red type no less! I bet a lot of folks see this, and remember it the next time they get stuck with a COCOT. I don't expect many complaints to the FCC about a Bell payphone, but basically, they've told the public where to complain about everybody else's! Kevin A. Mitchell (312) 266-4485 Datalogics, Inc Internet: kam@dlogics.UUCP 441 W. Huron UUCP: ..!uunet!dlogics!kam Chicago, IL 60610 FAX: (312) 266-4473 [Moderator's Note: The payphones in our office had these new cards installed on them a couple weeks ago. They are really sharp looking, and explain very clearly how to make complaints, etc. PAT]
smk@attunix.att.com (S M Krieger) (03/24/91)
(About an Illinois Bell phone) > A statement stating that you could use an access code to get your own > long distance carrier. What I've seen on some COCOTs lately is a statement to the effect that if I want to use a different Long Distance company, I should contact that company for instructions (BTW, does that mean the keyboard won't be disabled on 1-800 and 950 numbers?). Anyway, the instructions my long distance company gave me was to push 10-ATT-0 before the area code and number, but that doesn't work, so now what? Stan Krieger All opinions, advice, or suggestions, even AT&T UNIX System Laboratories if related to my employment, are my own and Summit, NJ do not represent any public or private att!attunix!smk policies of my employer.