theall@rm105serve.sas.upenn.edu (George A. Theall) (03/24/91)
<begin journalistic mode> Bell of Pennsylvania says it will standardize its Answer Call voice mail service in April. Essentially this means the numbers one presses when retrieving messages will be rearranged. In the announcement, which Bell of PA left on subscribers' mailboxes yesterday, this standardization will make it easier to interact with other voice mail systems, at work, in businesses, etc ... details on the new rearrangement will be sent to subscribers shortly. <end journalistic mode> Does anyone know what standard Bell of PA is referring to? Is there really a committee somewhere weighing such matters as to whether, say, one should press <4> or <7> to delete a message? And exactly what sort of compliance can realistically be expected of other, existing voice mail systems? George theall@rm105serve.sas.upenn.edu Dept. of Economics theall@ssctemp.sas.upenn.edu Univ. of Pennsylvania gtheall@penndrls.upenn.edu Philadelphia, PA 19104
yazz@prodnet.la.locus.com (Bob Yazz) (03/26/91)
theall@rm105serve.sas.upenn.edu (George A. Theall) writes: > Does anyone know what standard Bell of PA is referring to? Is there > really a committee somewhere weighing such matters as to whether, say, > one should press <4> or <7> to delete a message? [as a voice mail standard] Dialing 0 should get a human, preferably a competent one and immediately, though no machine can guarantee that. I posted the above opinion before and would be really interested if an Actual Committee shared my view. I think standardization would benefit voice mail users. But I have a New And Improved ritual for getting a human on voice mail systems that seems to work even more often than pushing "0" -- do it a bunch of times. I speculate that some of these systems have an "Oh, he's hopelessly confused" counter that I endeavor to exceed. Is this a superstition or is it true, voice-mail installers? Payphone ripoff problems in California? Call Pacific Bell at 800/352-2201 Bob Yazz -- yazz@lccsd.sd.locus.com They take complaints M-F, 8-5