cml@cs.umd.edu (Christopher Lott) (04/03/91)
Here's our Sprint billing story - my housemate seems to have several Sprint accounts, despite his repeated efforts to have them closed down. One month they didn't credit our account with one of our checks and listed that amount on the next month's bill as a balance. We sent in a copy of the cancelled check, got the credit, forgot about it. Then some time later an account statement for one of the old accounts showed up, with the disputed amount shown as a credit balance. Seems that they applied the missing check to one of the "closed" accounts instead of our active account. So we asked for a refund check. Got it some time back. Hey, they had their chance. We don't feel too guilty about it. Why in heck don't they close old accounts out, finis, when asked? Christopher Lott \/ Dept of Comp Sci, Univ of Maryland, College Park, MD 20742 cml@cs.umd.edu /\ 4122 AV Williams Bldg 301 405-2721 <standard disclaimers>