[comp.dcom.telecom] I Have AT&T, and I Can't Call Home

CMWOLF@mtus5.bitnet (04/06/91)

Here's the story.  Any help someone could give me would be nice.
 
My school has this wonderful little thing they started this year.
Instead of phone bills being sent to the room, and quite possibly
having a phone disconnected because one of several roommates didn't
pay, each student has their own 'PIN' number that will work when
calling long distance from any phone ON CAMPUS.  This is the only
place this number will work.
 
Well ... Before break, I received a phone bill for $4-5.  Being as it
was small, I figured to wait till next month to pay it.  When the next
one came, it had a total of about $30 on it, and ... a warning saying
that since I didn't pay the $5 from before, I'd be disconnected in
several days if I didn't pay up.
 
Well, I mailed off the check.
 
Well, now my PIN had been disconnected.  I don't know why.  Funny thing is,
neither does AT&T.  I called and asked what's up.  They put me on
hold for about ten minutes listening to a tape about all this wonderful
AT&T equipment I can't afford, but would make my life oh so much more easier,
and when the gentleman came back, he said he didn't know why the code didn't
work.  He said maybe his information hadn't been updated.

He said I should start contacting people around here.  Campus
telecommunications department.  Local telco address to make sure a
local computer isn't screwed up.  Etc.  I asked him for another number
to contact, but he wouldn't give me one (like someone who would have
up-dated info on me.)
 
Anyone know something I can do to get this fixed?

 
Christopher Wolf
 
P.S. I can't call home but from a pay phone, and that's expensive.