rborow@bcm1a09.attmail.com (04/08/91)
I experienced the same problem while I was a student at the University of Illinois at Urbana-Champaign years ago. The campus had just converted their telecommunications system to their own private network, so to speak, with PIN codes, etc. When my PIN went kaput, I called AT&T and got the same befuddled response you did Chris. I couldn't really blame them, though, since I found out that it was the University itself which controlled such things. Apparently, the school did so to enable them to be able to control their network. I would suggest you press your university's telecommunications department for assistance. They SHOULD be the ones who can help you. Randy Borow AT&T Communications Rolling Meadows, IL