[comp.dcom.telecom] New Tower, But no Service?

DREUBEN@eagle.wesleyan.edu (Douglas Scott Reuben) (04/11/91)

I was driving yesterday through Northwestern Connecticut, mainly along
US-202 from New Milford (just north of Danbury) through Washington,
Litchfield, and Torrington, and noticed that there was service there
with SNET, the "B" carrier. This is something new, since the area has
always been dead before on both the "A" and the "B" carriers. Yet
everytime I tried to place a call (to *611 or to my home number or
whatever), I got the "re-order" which the PHONE puts out when it can't
grab a channel (NOT a "real" telco reorder or one from the MTSO or
cell site). This usually happens to me when all frequencies are busy,
and there is no way to connect with the nearby cell tower.

Now anyone familiar with the area knows that it isn't all that
populated, and thus even if there are only a few channels allocated to
the tower which serves the area, there should be a FEW of them vacant
from time to time.  Moreover, the terrain, which is quite 'hilly' was
not a factor, as I drove right by the cell tower. (SNET's have flat,
green plated panels in a triangular pattern around the top of the
antenna, while Metro High-Bill's are more like a bunch of UHF antennas
with other, smaller antennas extended out from the main grid, which
then surround the pole on two or three sides. You can easily see the
tower from US-202 heading North, just after leaving the "downtown"
area of New Milford. You can even see the tower from US-7, right
before the JCT with US-202, if you look JUST a bit to the right.)

So I got to a payphone, called SNET, and explained what was going on.
The service rep who I spoke with checked this out (made a few quick
calls) and said that the antenna was just put up in New Milford, and
that they were sending out a carrier (or whatever) signal, but it
would not allow calls to be placed from it, which is why I got the
"re-order" signal. He said service should be in place by month's end,
and that coverage will include Kent, Sharon, and Cornwall, which are
rather remote areas near the NY/CT/MA border. He said this was part of
SNET's plan to cover the entire state, and that new towers were also
being installed in Norteastern CT, where there is little service
unless you travel along I-84 to the Masspike (I-90). It's nice to see
my cellular bills going towards expanding the system, rather than to
who-knows-what with some other (ahem) companies in CT! :)

Speaking of Metro Mobile :), I called them and asked them what THEY
were doing about Western CT, and got an interesting answer. It seems
that when the FCC handed out licenses, some individual won the lottery
for Northwestern CT, but failed to find financing to actually build a
system. So Metro is at this time negociating with this guy to get the
license, so it can expand its service into this area. Metro already
serves most of CT, Rhode Island, Western and Southeastern Mass. It has
service in Pittsfield, MA, and along the Masspike until Cell One takes
over near Charlton (60 miles out of Boston).

It makes a LOT of sense for Metro to get service in Northwestern CT,
as when this is done, a motorist with Metro can drive from Northern
New Jersey, up to Danbury, then along US-7 all the way to northern
Mass, and be reached at the same number with no roam ports or roaming
charges. (Presently, you can do this from New Jersey to 30 miles south
of Boston, but it would really be neat to drive practically up to
Vermont and be covered the whole way.!)

I wonder how much Metro is willing to pay for the license ... *I*
should have applied for one. Who knows? I could have actually won one
and soaked Metro the way they presently soak me ... darn! :) Or
stipulated in the contract that any future owners of my licensed
service areas may NOT charge airtime or double airtime for
call-forwarding, three-way-calling, or call-waiting.  Hmmm ...

Speaking of licenses, I wonder if any readers know about this:
NYNEX/New England *used* to serve Western Mass, ie, Springfield.
(Metro Highbill serves the same area, even though it was/is a CT
company.) About 1 1/2 years ago, NYNEX seemed to have "abandoned"
Springfield, and SNET took it over.  This seems more natural, since I
think there is more traffic North/South between Springfield/Western
Mass and CT than there is between Eastern and Western Mass, by why
would NYNEX give up a potentially lucrative market to SNET? Did SNET
buy this from NYNEX? Or "trade" the rights to some other area?  NYNEX
has a rather large service area in New England, and I am still
surprised that they didn't retain Western Mass since it is an
inconvenience to have to roam on SNET every time you crossed from
Eatern to Western Mass if you already are a NYNEX customer (at least
*I* would think so). There is no DMX or "automatic roaming" between
these two systems.

As it is now, SNET indicates on their maps that they plan to have all
of CT, and all of Western Mass in the near future (a year?), with
extensions planned to Vermont in the future. (I think some other
company owns the VT license, but perhaps SNET will try to get it like
Metro is trying to do with Western CT? )

One final thing that I heard about recently, which is unusual in the
area:

Cell One in Boston has two plans with FREE nightime airtime. One plan,
for $59 per month, gives you 60 minutes of FREE peak airtime (after
which 61+ minutes will costs $.43 per minute), and ALL airtime is FREE
*off-peak*. I am not sure if all local calls are free - I have heard
complaints before that local calls DO cost something, but this may
have changed. (I know in NY that local calls do cost something like
twelve cents for five minutes, in addition to airtime.) Overall, not a
bad plan. I pay $25 for GTE Mobilnet/SF right now, and that gets me
free *NOTHING*! (Well, except Custom Calling and Voicemail, but of
course you pay airtime for these :( ). GTE does have other plans,
but none with free OP airtime. Oh well ... (BTW, Cell One/Boston has
truly EXCELLENT coverage - one can be in downtown Boston or any of the
nearby suburbs and not hear ANY static!. Nor are the handoffs "messy"
like they can be at times with GTE during peak/heavy usage hours.)

Ok ... ok ... enough with the New England Cellular review. If anyone
has any info on the Springfield "switch" which I noted earlier, please
let me know. I have never received a satisfactory answer to this
question. (Actually, any info about New England/Mid Atlantic coverage
would be interesting - the cell companies in the East tell you so
*little* about their future plans!)

Thanks,

Doug

dreuben@eagle.wesleyan.edu  //  dreuben@wesleyan.bitnet

P.S. I'll be out in New Mexico in May, and was wondering about
coverage there.  It seems like I can't escape it - Metro Mobile has a
franchise out there as well. Ahhhhh! I'll be generally in the Santa Fe
area, so any info as to coverage would be appreciated! Especially the
"B" company with FMR. Thanks.