[comp.dcom.telecom] Mass Event 800/900?

Christopher Lott <cml@cs.umd.edu> (04/13/91)

The following was posted to comp.risks; I've abbreviated the post slightly:

  From: woody@ucscb.UCSC.EDU (Bill Woodcock)
  Subject: Re: Tricky application of Caller ID (Davis, RISKS-11.42)

>> imagine, say, 10,000 kids in the audience [ hold phones up to TV speaker,
>> which plays DTMF ].  You've got 10,000 phones dialing the same number
>> simultaneously.  How many of those calls do you think will get through?

> In answer to your question, all 10,000 of them will get through. Sprint has a
> service called "Mass Event 900/800" for doing exactly this.  It can handle,
> coincidentally, 10,000 calls simultaneously, and is offered to their larger
> 800 and 900 customers.  I've heard, but not been able to substantiate, that
> AT&T has a similar service.

Can anyone explain more about this?  How is it done?  Does it require
hundreds of operators "standing by Right Now!"?


Christopher Lott \/ Dept of Comp Sci, Univ of Maryland, College Park, MD 20742
  cml@cs.umd.edu /\ 4122 AV Williams Bldg  301 405-2721 <standard disclaimers>

Bill Woodcock <woody@ucscb.ucsc.edu> (04/16/91)

Davis, RISKS-11.42 asked:

> imagine, say, 10,000 kids in the audience [hold phones up to TV
> speaker, which plays DTMF].  You've got 10,000 phones dialing the same
> number simultaneously. How many of those calls do you think will get
> through?
       
woody@ucscb.UCSC.EDU (That's me!) answered:

> In answer to your question, all 10,000 of them will get through.
> Sprint has a service called "Mass Event 900/800" for doing exactly
> this.  It can handle, coincidentally, 10,000 calls simultaneously, and
> is offered to their larger 800 and 900 customers.  I've heard, but not
> been able to substantiate, that AT&T has a similar service.
    
cml@cs.umd.edu (Christopher Lott) further asks:

> Can anyone explain more about this?  How is it done?  Does it require
> hundreds of operators "standing by Right Now!"?
    
As other people asked me after that posting (which I admit should have
been made more explicit) the service works only with prerecorded or
prerecorded/DTMF interactive messages.  The main use for this, as has
been implied, is to pick up an instant mailing list relatively
inexpensively (800) or at a profit (900).  In addition, since it
requires some work on the part of the potential consumer, it's a lits
that's probably going to be pretty well targeted, and responsive, as
direct-mail things go.  My only objection to this is the targeting of
children, as was originally described by Gary Marx in the statement
that started this thread.
                             

bill.woodcock.iv   woody@ucscb.ucsc.edu
355.virginia.st    berkeley.california  94709.1315