nagle@uunet.uu.net> (04/24/91)
Word Perfect's tech support number (1-800-336-3614) now has a
live DJ playing music, running ads, and giving live traffic reports.
"And right now, the longest wait is twelve minutes on the UNIX support
line, with four people waiting. Two callers are waiting on the
printer line, and four, with an average wait of five minutes, on the
features line. There's no waiting on the other lines."
The concept is awesome.
John Nagle