[comp.dcom.telecom] Help Needed With AT&T PBX

kityss@att.uucp> (04/30/91)

Somehow since I work for AT&T (in the switching division) I am
considered a family expert on "everything" phone related - even if I'm
not!  My sister called today because her law firm is having "trouble"
figuring out how to program their new AT&T PBX.  What they want to do,
and what their AT&T sales rep. told them she had no idea how to do, is
to have their system provide distinctive (two-ring) ringing for outside
calls and regular (single ring) for inside calls.

Their system as she described it to me is DID AT&T PBX 75XE (or
7500XE) with DCS and a T1 link between their Belleville and St. Louis
offices.  They have extension dialing between the two office buildings
located about 15 miles apart.  If they dial "9" they are dropped to
the Belleville CO, but if they dial "0" they are routed to a SWB (St.
Louis Mo.) operator.  This seems strange to me, but it is one of those
crazy Intra-LATA, InterState set ups.

Anyway, I figured I would get more accurate information more quickly
from this group than from trying to work my way through sales/support
bureacracy when it really isn't my job.


Thanks,

Arnette Baker   AT&T Network Systems   kityss@ihlpf.att.com