Timothy Newsham <newsham@wiliki.eng.hawaii.edu> (05/07/91)
This month's telephone bill included a surprising little notice,
considering it's GTE and all :)
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For Your Information...
In the past, you selected a carrier for your long distance service,
such as AT&T, MCI, U.S. Sprint, etc. Since then, we have become aware
of consumer concerns regarding unauthorized changes in customers' long
dis- tance carriers. These occurrences are rare, but can be confusing
to customers.
If you sign and return an authorization form, which is available from
GTE Hawaiian Tel, it will be put on file to prevent a change in your
designated long distance provider without your prior written
authorization.
This optional authorization form and service is offered to GTE
Hawaiian Tel customers free of charge. The normal charge will apply,
however, if you change your long distance provider.
To obtain an authorization form, or if you have any questions, please
call our Equal Access Help Center at (800) 643-6789.
[GTE logo] Hawaiian Tel Communications Excellence
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So, is this a PR thing or did a law pass forcing BOCs to do this?