[comp.dcom.telecom] Another COCOT Complaint

wickswf@mot.com (William F. Wicks) (05/10/91)

The reason I am writin is that I remember (I think) that if you come
across a COCOT that does not allow equal access via 10288, that you
can write or call someone (FCC?) to complain.  I would appreciate it
if you could provide me with this address or phone number for the
Chicago/Suburban area.  I was on my way to a softball game and it
started to rain hard so I decided to pull over to a Shell gas station
and call my manager.  I didn't think I had any change on me so I tried
to use my calling card, and dialed 1028 and immediately after the 8, I
got a computer voice recording saying that this was an invalid
number!!  If you can help me out with this I would be very thankful.
I will also bring this matter up with the owner of the Shell station.

Thank you in advance,


Bill Wicks     Motorola, Inc.   
Radio-Telephone Systems Group   wickswf@adobe.rtsg.mot.com


[Moderator's Note: I don't know of any specific organization here
working on the problem. You can lodge complaints with the Illinois
Commerce Commission (telephone division) at their Chicago office, or
you can contact the FCC. The best bet would probably be the owner of
the gas station.   PAT]

stevem@fai.fai.com (Steven A. Minneman) (05/22/91)

There have been a number of questions about what makes blocking access
to your interexchange carrier of choice illegal.

The first law was the FCC Memorandum Opinion and Order DA 89-237,
adopted February 24, 1989.  The second was issued in the FCC Rule
Making 6767, adopted June 14, 1990.  The third is a law I believe that
Bush just signed this month.  All prohibit denying access to your
interexchange carrier of choice.  The last two actually require that
they provide you with a method of dialing your carrier of choice (such
as 10XXX).

When you run into problems like those noted in previous articles here
where you aren't allowed to access your carrier of choice, simply drop
a line to:

    Federal Communications Commission
    Common Carrier Bureau
    Washington, D.C. 20554

They WILL respond and will investigate the problems.

I wrote them about a problem of this type in 1988, and got excellent
response.  I also like to think that my letter had some effect in
getting the subsequent laws adopted.