[comp.dcom.telecom] Now Repair is Computerized

phil@wubios.wustl.edu (J. Philip Miller) (06/18/91)

Due to storm damage my data line was pulled off at the pole so I got
to call repair services for the first time in a while.  First off it
is no longer 611, but rather 1-571-1400 which then led me thru a very
extensive menu where I could enter the number I was calling about, the
number where I could be reached, informed me that I do not have a
maintaince agreement with them, and even told me when I could expect
it to be repaired.

It is very clear how SWBT can be providing services less expensively
than before  -- it makes me do all the data entry rather than hiring an
operator to do it!


     J. Philip Miller, Professor, Division of Biostatistics, Box 8067
	 Washington University Medical School, St. Louis MO 63110
	     phil@wubios.WUstl.edu - Internet  (314) 362-3617
uunet!wuarchive!wubios!phil - UUCP (314)362-2693(FAX)  C90562JM@WUVMD - bitnet