[comp.dcom.telecom] Call Message Delivery

mf@bellcore.bellcore.com> (06/20/91)

	I recently caught part of an ad on TV by AT&T promoting a new (?) 
service, whereby one can call an 800 number from a public phone and
leave a message that will be delivered to another party.  I assume
your credit card will be billed.

	Does anyone have any further information on this service? Are
there any competitors to this service? What about user interfaces
(does the service require an operator), billing, and limitations
(inter/intra LATA)?  Is this only available to public phone users?

Any information would be helpful.


Thanks,

Marc          mf@nvuxr.cc.bellcore.com

Sean Williams <0004715238@mcimail.com> (06/23/91)

Marc Fusco <nvuxr!mf@bellcore.bellcore.com> writes:

> I recently caught part of an ad on TV by AT&T promoting a new (?)
> service, whereby one can call an 800 number from a public phone and
> leave a message that will be delivered to another party.  I assume
> your credit card will be billed.

This is called AT&T Voicemark.  The access number is 800 562-MARK
(6275).  It's not really new, I think it's been available on a
test-market basis for about two years now in Atlanta.  You can bill
messages on your credit card or to your Bell*South-endorsed AT&T
Calling Card.  The number to call for more information is 800
662-2588.  The system has many features to make usage convenient, but
I haven't called in months so I can't really remember the details.
You might want to call to inquire about pricing.

> Are there any competitors to this service?

MCI provides the MCI Messenger Service.  Using your MCI card, dial *44
instead of a phone number to connect to it (sorta like "speed
dialing".)

 From your MCI-served home phone, dial 1 700 200-0000.  From any other
phone, dial 10222 1 700 200-0000.  The charge for this service is
$1.60 per message.  (appears on your next phone bill) Call 1 800
456-9988 for recorded information, or 1 800 444-3333 for a real
person.

With MCI's service, you can record a one-minute message and have it
delivered to any direct-dialable phone.  You can delay delivery up to
48 hours, and the system calls back every 20 minutes for 5 hours until
it gets through to someone.

> does the service require an operator ... billing, and limitations
> (inter/intra LATA)?  Is this only available to public phone users?

Neither service requires operator intervention.  I'm not sure of
AT&T's billing, but MCI's has been discussed.  I don't think that
MCI's 700 number will be accessible from a payphone, that's what the
card feature (*44) is for.  AT&T's should be accessible from anywhere.

There are no limitations of either service regarding inter/intra LATA 
calls.


Sean E. Williams		  | seanwilliams@mcimail.com
Spectrum Telecommunications	  | "I own Spectrum, so our
333 Prospect Avenue / PO Box 227  | opinions are very similar"
Duncannon, PA 17020-0227  USA	  | voicemail: +1 717 957 8127