brodie@fps.mcw.edu (02/13/90)
At the last DECUS symposium, I was party to a small demo of what was (then) called 'INCA', which was a system that DEC has set up for sites with RSC boxex to be able to log calls and also search the DSIN database all from your LOCAL site. You do things like send a message to INCA%xxxxx% and your field service call is automatically logged, and you get a response inside of two minutes with a log# (on your mail file). Now for the question.... does ANYONE know when this is supposed to be released for the general user community? We were told at the time that it would be availbale "1st quarter" to all current VAXSIM users with an RSC box. (i.e., most of us..) anyone heard rumors of release times? ------------------------------------------------------------------------------- Kent C. Brodie - Systems Manager brodie@fps.mcw.edu Medical College of Wisconsin voice: +1 414 778 4500 FAX: +1 414 778 6694 "The worst thing you can do to a VAX/VMS system is log in." -Said at a local DECUS vax performance seminar
hughes@silver.ucs.indiana.edu (larry hughes) (02/14/90)
In article <3370.25d7d1f0@fps.mcw.edu> brodie@fps.mcw.edu writes: >At the last DECUS symposium, I was party to a small demo of what >was (then) called 'INCA', which was a system that DEC has set up for >sites with RSC boxex to be able to log calls and also search the DSIN >database all from your LOCAL site. You do things like send a message >to INCA%xxxxx% and your field service call is automatically logged, and >you get a response inside of two minutes with a log# (on your mail file). > >Now for the question.... does ANYONE know when this is supposed to be >released for the general user community? We were told at the time that >it would be availbale "1st quarter" to all current VAXSIM users with an >RSC box. (i.e., most of us..) > >anyone heard rumors of release times? My understanding is that INCA was recently renamed to DSNlink when it came out of beta. It should be available Real Soon Now, if not Right Now. We were a beta site, and found this service very valuable. //=========================================================================\\ || Larry J. Hughes, Jr. || hughes@ucs.indiana.edu || || Indiana University || || || University Computing Services || "The person who knows everything || || 750 N. State Road 46 Bypass || has a lot to learn." || || Bloomington, IN 47405 || || || (812) 855-9255 || Disclaimer: Same as my quote... || \\==========================================================================//
sdroppers@pbs.uucp (Seton Droppers) (02/14/90)
In article <3370.25d7d1f0@fps.mcw.edu> brodie@fps.mcw.edu writes: > . . . >Now for the question.... does ANYONE know when this is supposed to be >released for the general user community? We were told at the time that >it would be availbale "1st quarter" to all current VAXSIM users with an >RSC box. (i.e., most of us..) > >anyone heard rumors of release times? It was not my impression that one needed VAXSIM, only a modem. Can anyone comment? This is important since we are currenly a third party maitenance site. -- Seton Droppers -- "Anything that I say is my opinion and not my employer's." Public Broadcasting Service, 1320 Braddock Pl. Alexandria, VA 22314 (UUCP: ...{vrdxhq,csed-1,ida.org}!pbs!sdroppers) (Voice: 703/739-5100) (VAX/VMS running DECUS UUCP 1.1, ANU News 5.9C)
lewis@b56vxg (Ken Lewis,MSD,3-56-KP,722-3438) (02/15/90)
In article <35791@iuvax.cs.indiana.edu>, hughes@silver.ucs.indiana.edu (larry hughes) writes... >My understanding is that INCA was recently renamed to DSNlink when >it came out of beta. It should be available Real Soon Now, if not >Right Now. > >We were a beta site, and found this service very valuable. > Our feelings exactly... it gets rid of the game of telephone tag that usually occurs when working with Colorado. Plus it makes DSIN type inquiries a lot easier.. Ken Lewis =============================================================================== Eastman Kodak Company. ...rochester!kodak!eastman!b56kal!lewis Management Services Division or lewis@kodak.com Rochester NY 14652-3302 AT&T: (716)-722-3438 ===============================================================================
brodie@fps.mcw.edu (02/15/90)
In article <6278.25d931f0@pbs.uucp>, sdroppers@pbs.uucp (Seton Droppers) writes: > > It was not my impression that one needed VAXSIM, only a modem. Can anyone > comment? This is important since we are currenly a third party maitenance > site. > -- > Seton Droppers -- "Anything that I say is my opinion and not my employer's." > Public Broadcasting Service, 1320 Braddock Pl. Alexandria, VA 22314 > (UUCP: ...{vrdxhq,csed-1,ida.org}!pbs!sdroppers) (Voice: 703/739-5100) > (VAX/VMS running DECUS UUCP 1.1, ANU News 5.9C) well, the "rules" were not real clear (or even known) at the time. I think you just had to be under dec maintenance (i.e, need an "access number" for colorado/atlanta), and a modem. Integration with vaxsim is a future possibility. (think about it, VAXSIM sees a bunch of disk errors, hooks into DSNlink (or whatever it's called now), tells colorado about the disk errors and a specialist is notified about it and checks out your system, all while you're asleep....!) ------------------------------------------------------------------------------- Kent C. Brodie - Systems Manager brodie@fps.mcw.edu Medical College of Wisconsin voice: +1 414 778 4500 FAX: +1 414 778 6694 "The worst thing you can do to a VAX/VMS system is log in." -Said at a local DECUS vax performance seminar
tihor@acf4.NYU.EDU (Stephen Tihor) (02/15/90)
All current VAXSIM users is supposed to be one to one with all current FS customers. I asked a managed at Colorado yesterday (during a periodic where are my problem reports disappearing conference) and he said that the mailing was going out within two weeks.