[comp.mail.misc] Help sending mail out of PROFS

edward@twg.com (Edward C. Bennett) (03/19/90)

At her job, my stepmother uses PROFS on a big IBM something-or-other that
is connected to BITNET. I can send mail to her through one of the recognized
Internet/BITNET gateways just fine. The problem is that she can't get mail
back to me.

Her SA set her up using something called PUMP, which allows the localpart
of an address to be longer than BITNET's (or is it PROFS') limit of 8
characters. The address I suggested was "edward%twg.com@cunyvm". Well,
that got as far as CUNY and bounced. She, the mail folks at her site, and
the gateway people at CUNY have been trying countless things for months
now with no success.

Does anyone out there know how to coerce a PROFS system into sending
mail to the Internet?

Thanks in advance,

Ed

(It's frightening to find a problem that MMDF can't fix! ;-)
-- 
Edward C. Bennett - The other MMDF guy			edward@twg.com
The Wollongong Group					(415) 962-7252
1129 San Antonio Road, Palo Alto, CA 94303
   "He's become a growling, snarling mass of white-hot canine terror"

HATHAWA@gecrdvm1.crd.ge.com (Barry Hathaway) (03/19/90)

In article <215@gollum.twg.com>, edward@twg.com (Edward C. Bennett) says:
>
>At her job, my stepmother uses PROFS on a big IBM something-or-other that
>is connected to BITNET. I can send mail to her through one of the recognized
>Internet/BITNET gateways just fine. The problem is that she can't get mail
>back to me.
>
I suspect your stepmother is not coding the address correctly.  PUMP uses
the standard CMS nickname files so somehow your address must get into that
nickname file.  Have her use the NAMES or LNAME command to create a nickname,
say, ED, where the user id is EDWARD and the node is TWG.COM.  She should
then just be able to send mail to ED.

Unfortunately, we don't run PUMP here so some of this is an educated guess.
Basically, this is all pretty simple stuff and someone at her site should be
able to help her.

bauman@shell.com (Evan Bauman) (03/21/90)

In article <215@gollum.twg.com> edward@twg.com (Edward C. Bennett) writes:
>
>Her SA set her up using something called PUMP, which allows the localpart
>of an address to be longer than BITNET's (or is it PROFS') limit of 8
>characters. The address I suggested was "edward%twg.com@cunyvm". Well,
>that got as far as CUNY and bounced. She, the mail folks at her site, and
>the gateway people at CUNY have been trying countless things for months
>now with no success.
>

A couple of years ago, I ran into the same problem with folks from
BITNET trying to e-mail to me at my internet address through CUNYVM.
At that time, CUNYVM wasn't running a mailer that did name resolution
with BIND.  So they had only the list of hosts that was in the hosts.txt
file distributed by Stanford, which is now woefully inadequate.  I pressed
our postmaster to get CUNYVM to change this, but he said they were
resistant.

I have no idea what's happened since then.

	Evan G. Bauman
	Shell Development Company - Westhollow Research Center
	PO Box 1380; Houston, TX 77251-1380
	bauman@shell.com   or for the uucp types: {sun,bcm}!shell!bauman