[comp.mail.misc] Survey of UNIX & PC Email Consumer Attitudes

92disanto@gsb-yen.stanford.edu (04/30/91)

The following is a survey of consumer attitudes toward UNIX and
personal computer electronic mail systems that I am doing for a
student project.  Even if you do not actively use UNIX or PC
electronic mail, I am interested in your consumer attitudes and
assumptions.  The survey is very short, and it can be answered in
less than five minutes.  If you are interested in participating
in the survey, please answer the following questions and return
the survey to 92DISANTO@GSB-PESO.STANFORD.EDU.


1.   What kinds of mail systems are currently in use at
     your company?  Mark (x) all that apply.

     ___ UNIX Mail (sendmail, mail, elm, etc.)
     ___ Personal Computer or Macintosh Mail (cc:Mail,
         Network Courier, Da Vinci, Quickmail, etc.)
     ___ Other (specify):


2.   What kinds of mail systems have you personally used in
     the last year?  Mark (x) all that apply.

     ___ UNIX Mail (sendmail, mail, elm, etc.)
     ___ Personal Computer or Macintosh Mail (cc:Mail,
         Network Courier, Da Vinci, Quickmail, etc.)
     ___ Other (specify):


For items in the following two categories, I would like to know
how strongly you agree or disagree with the statements being
made.  Rate on a scale of 5 to 1 where 5 is agree and 1 is
disagree.

3.   Statements About UNIX Mail Systems.  Please mark (x)
     over or next to the number that best applies for each
     statement.

                                    Agree                   Disagree

     I spend too much time reading,     5    4    3    2    1
     writing, and storing UNIX mail
     and netnews postings

     UNIX mail programs are hard to     5    4    3    2    1
     install and hard to use

     Many of the users at my site never 5    4    3    2    1
     learned how to use UNIX mail
     because it takes too long to learn

     UNIX mail programs are expensive   5    4    3    2    1

     UNIX mail provides sufficient      5    4    3    2    1
     security

     UNIX mail programs are feature     5    4    3    2    1
     rich

     UNIX mail programs are easy to     5    4    3    2    1
     administrate

     UNIX mail programs can reach many  5    4    3    2    1
     different mail systems

     UNIX mail does a good job of       5    4    3    2    1
     allowing groups of people who work
     together to share information
     (e.g., aliases)


4.   Statements About Personal Computer Mail Systems.
     Please mark (x) over or next to the number that best
     applies for each statement.

                                    Agree                   Disagree

     I spend too much time reading,     5    4    3    2    1
     writing, and storing PC mail
     and conference postings

     PC mail programs are hard to       5    4    3    2    1
     install and hard to use

     Many of the users at my site never 5    4    3    2    1
     learned how to use the PC mail program
     because it takes too long to learn

     PC mail programs are expensive     5    4    3    2    1

     PC mail provides sufficient        5    4    3    2    1
     security

     PC mail programs are feature rich  5    4    3    2    1

     PC mail programs are easy to       5    4    3    2    1
     administrate

     PC mail programs can reach many    5    4    3    2    1
     different mail systems

     PC mail does a good job of         5    4    3    2    1
     allowing groups of people who work
     together to share information (e.g., aliases)


ADDITIONAL INFORMATION

If you would be willing to answer additional follow-up questions
by phone, please supply me with your name and phone number.

Name:

Company:

Phone (including area code):