[comp.mail.misc] broken mailer of the month award: novell.com

brian@ucsd.Edu (Brian Kantor) (05/20/91)

This is the best one yet this month; sending mail to 'tonyb@novell.com'
results in the mail being returned, but the return mail fails as well,
since it gets delivered to the original destination localpart at the
SENDER's site.  I.e., what you get in your mailbox is a message from
Novell's mailer daemon telling you that your own mailer informed them
that there is no such user at your site.

Mail to root and postmaster gets returned too, of course.

I wonder if anybody at Novell has noticed the lack of incoming mail?
	- Brian

geoff@world.std.com (Geoff Collyer) (05/20/91)

novell's news software is broken too; they are one of the major
contributors of non-RFC-1036 netnews articles.

third strike, any one?
-- 
Geoff Collyer		world.std.com!geoff, uunet.uu.net!geoff

emv@ox.com (Ed Vielmetti) (05/20/91)

In article <1991May19.224252.4366@world.std.com> geoff@world.std.com (Geoff Collyer) writes:

   third strike, any one?

novell.com name servers are goofed up, too, according to doc; their
off-site secondary servers don't return authoritative answers.

--Ed

Doc-2.0.1: Starting test of novell.com.   parent is com.
Doc-2.0.1: Test date - Sun May 19 19:33:21 EDT 1991
soa @a.isi.edu. for com. has serial: 910516

######## Query Log ########

## Nameservers for com. (dig ns com.):

a.isi.edu.
aos.brl.mil.
c.nyser.net.
gunter-adam.af.mil.
ns.nasa.gov.
ns.nic.ddn.mil.
terp.umd.edu.
===================

## SOA record for com. domain from nameserver a.isi.edu.

;; flags: qr aa 
com.	in	soa	ns.nic.ddn.mil.  hostmaster.nic.ddn.mil. (
			910516	;serial
			10800	;refresh
			900	;retry
			604800	;expire
			86400 )	;minim


===================

Doc-2.0.1: Starting test of novell.com.   parent is com.
Doc-2.0.1: Test date - Sun May 19 19:33:43 EDT 1991
soa @a.isi.edu. for com. has serial: 910516
soa @aos.brl.mil. for com. has serial: 910513
soa @c.nyser.net. for com. has serial: 910516
DIGERR (TIME_OUT): dig @gunter-adam.af.mil. for SOA of parent (com.) failed
soa @ns.nasa.gov. for com. has serial: 910516
soa @ns.nic.ddn.mil. for com. has serial: 910516
soa @terp.umd.edu. for com. has serial: 910516
WARNING: Found 2 unique SOA serial #'s for com.
Found 4 NS and 4 glue records for novell.com. @a.isi.edu. (non-AUTH)
Found 4 NS and 4 glue records for novell.com. @aos.brl.mil. (non-AUTH)
Found 4 NS and 4 glue records for novell.com. @c.nyser.net. (non-AUTH)
Found 4 NS and 4 glue records for novell.com. @ns.nasa.gov. (non-AUTH)
Found 4 NS and 4 glue records for novell.com. @ns.nic.ddn.mil. (non-AUTH)
Found 4 NS and 4 glue records for novell.com. @terp.umd.edu. (non-AUTH)
DNServers for com.
   === 0 were also authoritatve for novell.com.
   === 6 were non-authoritative for novell.com.
Servers for com. (not also authoritative for novell.com.)
   === agree on NS records for novell.com.
NS list summary for novell.com. from parent (com.) servers
  == ccnucb.colorado.edu. novlsun.novell.com. ns.utah.edu.
  == xlnvax.excelan.com.
soa @ccnucb.colorado.edu. for novell.com. serial: 
ERROR: no SOA record for novell.com. from ccnucb.colorado.edu.
DIGERR (TIME_OUT): dig @novlsun.novell.com. for SOA of novell.com. failed
soa @ns.utah.edu. for novell.com. serial: 
ERROR: no SOA record for novell.com. from ns.utah.edu.
soa @xlnvax.excelan.com. for novell.com. serial: 100014
ERROR: NS list from novell.com. authoritative servers does not
  === match NS list from parent (com.) servers
NS list summary for novell.com. from authoritative servers
  == mx.novell.com. newsun.novell.com. npd.novell.com.
  == prv.novell.com. svl.novell.com. tahiti.novell.com.
ERROR: xlnvax.excelan.com. claims to be authoritative, but does not appear in
NS list from authoritative servers
Checking 2 potential addresses for hosts at novell.com.
  == 137.65.4.1 130.57.8.1
in-addr PTR record found for 137.65.4.1
in-addr PTR record found for 130.57.8.1
Summary:
   ERRORS found for novell.com. (count: 4)
   WARNINGS issued for novell.com. (count: 1)
   Incomplete test for novell.com. (1)
Done testing novell.com.  Sun May 19 19:34:40 EDT 1991


######## Query Log ########

## Nameservers for com. (dig ns com.):

a.isi.edu.
aos.brl.mil.
c.nyser.net.
gunter-adam.af.mil.
ns.nasa.gov.
ns.nic.ddn.mil.
terp.umd.edu.
===================

## SOA record for com. domain from nameserver a.isi.edu.

;; flags: qr aa 
com.	in	soa	ns.nic.ddn.mil.  hostmaster.nic.ddn.mil. (
			910516	;serial
			10800	;refresh
			900	;retry
			604800	;expire
			86400 )	;minim


===================

## SOA record for com. domain from nameserver aos.brl.mil.

;; flags: qr aa ra 
com.	in	soa	ns.nic.ddn.mil.  hostmaster.nic.ddn.mil. (
			910513	;serial
			10800	;refresh
			900	;retry
			604800	;expire
			86400 )	;minim


===================

## SOA record for com. domain from nameserver c.nyser.net.

;; flags: qr aa ra 
com.	in	soa	ns.nic.ddn.mil.  hostmaster.nic.ddn.mil. (
			910516	;serial
			10800	;refresh
			900	;retry
			604800	;expire
			86400 )	;minim


===================

## SOA record for com. domain from nameserver ns.nasa.gov.

;; flags: qr aa ra 
com.	in	soa	ns.nic.ddn.mil.  hostmaster.nic.ddn.mil. (
			910516	;serial
			10800	;refresh
			900	;retry
			604800	;expire
			86400 )	;minim


===================

## SOA record for com. domain from nameserver ns.nic.ddn.mil.

;; flags: qr aa 
com.	in	soa	ns.nic.ddn.mil.  hostmaster.nic.ddn.mil. (
			910516	;serial
			10800	;refresh
			900	;retry
			604800	;expire
			86400 )	;minim


===================

## SOA record for com. domain from nameserver terp.umd.edu.

;; flags: qr aa ra 
com.	in	soa	ns.nic.ddn.mil.  hostmaster.nic.ddn.mil. (
			910516	;serial
			10800	;refresh
			900	;retry
			604800	;expire
			86400 )	;minim


===================

## NS records for novell.com. domain from nameserver a.isi.edu.

;; flags: qr ; ques: 1, ans: 0, auth: 4, addit: 4
;; authority records:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; additional records:
ccnucb.colorado.edu.	172800	in	a	128.138.238.34
novlsun.novell.com.	172800	in	a	137.65.4.1
ns.utah.edu.	172800	in	a	128.110.124.120
xlnvax.excelan.com.	172800	in	a	130.57.4.1

===================

## NS records for novell.com. domain from nameserver aos.brl.mil.

;; flags: qr ra ; ques: 1, ans: 4, auth: 4, addit: 4
;; answers:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; authority records:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; additional records:
ccnucb.colorado.edu.	172800	in	a	128.138.238.34
novlsun.novell.com.	172800	in	a	137.65.4.1
ns.utah.edu.	172800	in	a	128.110.124.120
xlnvax.excelan.com.	172800	in	a	130.57.4.1

===================

## NS records for novell.com. domain from nameserver c.nyser.net.

;; flags: qr ra ; ques: 1, ans: 4, auth: 4, addit: 4
;; answers:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; authority records:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; additional records:
ccnucb.colorado.edu.	172800	in	a	128.138.238.34
novlsun.novell.com.	172800	in	a	137.65.4.1
ns.utah.edu.	172800	in	a	128.110.124.120
xlnvax.excelan.com.	172800	in	a	130.57.4.1

===================

## NS records for novell.com. domain from nameserver ns.nasa.gov.

;; flags: qr ra ; ques: 1, ans: 4, auth: 4, addit: 4
;; answers:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; authority records:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; additional records:
ccnucb.colorado.edu.	172800	in	a	128.138.238.34
novlsun.novell.com.	172800	in	a	137.65.4.1
ns.utah.edu.	172800	in	a	128.110.124.120
xlnvax.excelan.com.	172800	in	a	130.57.4.1

===================

## NS records for novell.com. domain from nameserver ns.nic.ddn.mil.

;; flags: qr ; ques: 1, ans: 4, auth: 4, addit: 4
;; answers:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; authority records:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; additional records:
ccnucb.colorado.edu.	172800	in	a	128.138.238.34
novlsun.novell.com.	172800	in	a	137.65.4.1
ns.utah.edu.	172800	in	a	128.110.124.120
xlnvax.excelan.com.	172800	in	a	130.57.4.1

===================

## NS records for novell.com. domain from nameserver terp.umd.edu.

;; flags: qr ra ; ques: 1, ans: 4, auth: 4, addit: 4
;; answers:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; authority records:
novell.com.	172800	in	ns	ccnucb.colorado.edu.
novell.com.	172800	in	ns	novlsun.novell.com.
novell.com.	172800	in	ns	ns.utah.edu.
novell.com.	172800	in	ns	xlnvax.excelan.com.
;; additional records:
ccnucb.colorado.edu.	172800	in	a	128.138.238.34
novlsun.novell.com.	172800	in	a	137.65.4.1
ns.utah.edu.	172800	in	a	128.110.124.120
xlnvax.excelan.com.	172800	in	a	130.57.4.1

===================

## SOA record for novell.com. domain from nameserver ccnucb.colorado.edu.

;; flags: qr ra 

===================

## SOA record for novell.com. domain from nameserver ns.utah.edu.

;; flags: qr ra 

===================

## SOA record for novell.com. domain from nameserver xlnvax.excelan.com.

;; flags: qr aa ra 
novell.com.	in	soa	newsun.novell.com.  hostmaster.novell.com. (
			100014	;serial
			10800	;refresh
			3600	;retry
			3600000	;expire
			86400 )	;minim


===================

## NS records for novell.com. domain from nameserver xlnvax.excelan.com.

;; flags: qr aa ra ; ques: 1, ans: 6, auth: 0, addit: 7
;; answers:
novell.com.	86400	in	ns	mx.novell.com.
novell.com.	86400	in	ns	newsun.novell.com.
novell.com.	86400	in	ns	npd.novell.com.
novell.com.	86400	in	ns	prv.novell.com.
novell.com.	86400	in	ns	svl.novell.com.
novell.com.	86400	in	ns	tahiti.novell.com.
;; additional records:
mx.novell.com.	86400	in	a	130.57.8.1
newsun.novell.com.	86400	in	a	130.57.10.190
newsun.novell.com.	86400	in	a	130.57.16.1
newsun.novell.com.	86400	in	a	130.57.4.1
npd.novell.com.	86400	in	a	137.65.12.1
prv.novell.com.	86400	in	a	137.65.4.1
svl.novell.com.	120	in	a	130.57.133.10

===================

### Queries for nameserver address in-addr.arpa. records


; <<>> DiG 2.0 <<>> +pfset=0x2738 -x 
;; flags: qr aa rd ra ; Ques: 1, Ans: 1, Auth: 0, Addit: 0
;; QUESTIONS: 
;;	1.4.65.137.in-addr.arpa, type = ANY, class = IN

;; ANSWERS:
1.4.65.137.in-addr.arpa.	2940	PTR	novlsun.prv.Novell.COM.


; <<>> DiG 2.0 <<>> +pfset=0x2738 -x 
;; flags: qr aa rd ra ; Ques: 1, Ans: 1, Auth: 0, Addit: 0
;; QUESTIONS: 
;;	1.8.57.130.in-addr.arpa, type = ANY, class = IN

;; ANSWERS:
1.8.57.130.in-addr.arpa.	86400	PTR	mx.novell.COM.

tkevans@fallst.UUCP (Tim Evans) (05/21/91)

In <34206@ucsd.Edu> brian@ucsd.Edu (Brian Kantor) writes:

>I wonder if anybody at Novell has noticed the lack of incoming mail?

Does anyone think Novell really cares?  After all, they're BIG RED. 
Why should they be compatible with anyone else?  You know, where does
a 500-pound gorilla sleep?
-- 
UUCP:		{rutgers|ames|uunet}!mimsy!woodb!fallst!tkevans
INTERNET:	tkevans%fallst@wb3ffv.ampr.org
Tim Evans	2201 Brookhaven Ct, Fallston, MD 21047

chip@osh3.OSHA.GOV (Chip Yamasaki) (05/21/91)

In <EMV.91May19194049@poe.aa.ox.com> emv@ox.com (Ed Vielmetti) writes:

>In article <1991May19.224252.4366@world.std.com> geoff@world.std.com (Geoff Collyer) writes:

>   third strike, any one?

>novell.com name servers are goofed up, too, according to doc; their
>off-site secondary servers don't return authoritative answers.

Since news, mial, and name servers are some of the basics of networking
does this mean that they don't know much about the subject?
-- 
--
Charles "Chip" Yamasaki
chip@oshcomm.osha.gov