[comp.unix.xenix] Apologies to SCO

jfh@killer.UUCP (The Beach Bum) (12/02/87)

Sorry guys, I guess companies grow up the same way people do.  Too slow
for me ...

Two years ago is when I last had any exposure to SCO.  Back then they would
have wanted my name, address, city, state, zip, SSA number and first born
child before solving a problem.  And then they would have gotten it wrong.

Now, they call you on the phone using the number in your .signature and
apologize for having had lousey service in the Dark Ages and offer to send
you the latest fix.  Needless to say, I am Very Impressed.

Considering the latest feud in comp.sys.intel, I wonder if anyone at
MicroPort can boast of the same level of support?

Impressive, very impressive ...

(eating humble pie in the Big "D") - John.
-- 
John F. Haugh II                  SNAIL:  HECI Exploration Co. Inc.
UUCP: ...!ihnp4!killer!jfh                11910 Greenville Ave, Suite 600
      ...!ihnp4!killer!rpp386!jfh         Dallas, TX. 75243
"Don't Have an Oil Well?  Then Buy One!"  (214) 231-0993

jay@splut.UUCP (Jay Maynard) (12/07/87)

In article <2289@killer.UUCP>, jfh@killer.UUCP (The Beach Bum) writes:
> Now, they call you on the phone using the number in your .signature and
> apologize for having had lousey service in the Dark Ages and offer to send
> you the latest fix.  Needless to say, I am Very Impressed.
> 
> Considering the latest feud in comp.sys.intel, I wonder if anyone at
> MicroPort can boast of the same level of support?

Since I started that minor flame-war, I suppose I need to update the
result...
I'll post an article with full deatils in a day or so (after I get
everything going), but I got a message from Dwight Leu (Microport's
VP/engineering) asking me to give him a call andf we'd work it out. He also
mentioned that if I signed my flames with my phone number, that I'd have
better luck getting phone calls...

He also mentioned that Microport was having record sales, and that it
probably constituted "too much business". Wish I had that problem.


-- 
Jay Maynard, K5ZC (@WB5BBW)...>splut!< | GEnie: JAYMAYNARD  CI$: 71036,1603
uucp: {uunet!nuchat,academ!uhnix1,{ihnp4,bellcore,killer}!tness1}!splut!jay
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