michaelb@wshb.csms.com ( WSHB Operations Eng) (02/13/91)
BOYCOTT JB TECHNOLOGIES, INC.
THESE PEOPLE ARE CROOKS !!!!!!!
I want to alert the net and maybe keep someone from having the same
frustrations with the company.
The company is jb technologies in Moorpark, Ca. On December 15, 1991
I sent them a dead Seagate 4144R as a trade in on a Microscience 1020
they had advertised in Computer Shopper. The Microscience drive was
supposed to be new, in stock, and ship promptly after my drive arrived.
This is February 12, 1991, eight and a half weeks later. All I have for
my old drive is about $30.00 in long distance phone bills trying to find
out the status of my order.
So far I have determined that my Seagate was received on December 27,
that the salesperson I placed my order with no longer works there,
and that I've got a problem. I will admit that after placing 6 calls
to customer service I got back one phone call after I was bluntly rude
to the person who answers the phone. No one has bothered to call back since.
My complaint form for the Better Business Bureau came in the mail today.
I plan to call the Computer Shopper vendor complaint line tomorrow after
I look up their number at home. I will be calling the California Consumer
Affairs board tomorrow. Like I said I am !!_NOT_!! a satisfied customer.
I seriously recommend
STAY AWAY FROM JB TECHNOLOGIES, INC.
DO !!_NOT_!! BUY ANYTHING FROM THEM !!!!
Send your complaints to jb technologies.
Michael
--
Michael Batchelor--Systems/Operations Engineer #compliments and complaints
WSHB - An International Broadcast Station of # letterbox@csms.com
The Christian Science Monitor Syndicate, Inc. #technical questions and reports
michaelb@wshb.csms.com +1 803 625 4880 # letterbox-tech@csms.compsfales@cbnewsc.att.com (Peter Fales) (02/13/91)
In article <955@wshb.csms.com>, michaelb@wshb.csms.com ( WSHB Operations Eng) writes: > > > > BOYCOTT JB TECHNOLOGIES, INC. > I also had a bad experience with JB technologies. I purchased what was purported to be a 30MB 40 msec access drive based on a magazine ad. What I received was 20MB (30 MB takes RLL, not mentioned in the add), and a disk with 65 msec access time (based on a diagnostic printout supplied with the disk(!) as well as the manufacturers data sheet). All I could get out of customer service was that I didn't understand drive specs. -- Peter Fales AT&T, Room 5B-420 N9IYJ 2000 N. Naperville Rd. UUCP: ...att!ihlpb!psfales Naperville, IL 60566 Domain: psfales@ihlpb.att.com work: (708) 979-8031
josephc@nntp-server.caltech.edu (Simplelogic) (02/15/91)
Funny thing, I had a pretty good experience with them when they were a younger company (a good couple of years, though). They even helped me get around some problems that I had (turned out to be a bug in DOS 3.1, that was later documented by other sources). Could it be that as companies get larger they become careless? From what I understand, the Gateway (2000?) computer company has been getting complaints after very successful and much-praised operation the last few years. Gateway, apparently, was getting too popular from all the good reviews that they got, and had to do some quick hirings. -Joseph -- Joseph I. Chiu, Department of Computer Science, Calif. Inst. of Technology 1-57 Fleming House, Caltech, Pasadena 91126. (818) 585-0393 josephc@coil.caltech.edu ...Just another lost soul in the universe