[comp.org.usenix] Anaheim Marriott

rcd@ico.isc.com (Dick Dunn) (07/07/90)

maa@ssc-vax.UUCP (Mark A Allyn) conjectures on possible connection between
rudeness of Anaheim Marriott hotel staff and Marriott family connection to
LDS church with Mormon anti-alcohol and conservative attitudes.  It's an
interesting conjecture, but I don't buy it.  "No alcohol" may be an LDS
belief, but rudeness is not.  They could leave the bar (and the hot tub)
out of the hotel if they wanted to, but if they're present they should be
managed courteously and professionally.

I didn't run into any particular rudeness on the part of the Marriott
staff; it was just the typical mediocrity I expect from that chain.

What I *did* encounter, and I'm fairly suspicious about it, was a charge
each day for $4 for "self-park", since I didn't have a car there.  I got a
lame excuse (after a careful questioning from the clerk--what the *; do I
look so stoned that I wouldn't remember whether my car was at the airport
in Denver or at the hotel in Anaheim???) and they took it off the bill,
but somehow it just didn't quite seem like a purely accidental error. 
(Nor do I think much of a hotel charging the sort of rates they do *and*
charging you to park your own car, but that's another matter.)  Anyone
else get bogus car-parking charges?
-- 
Dick Dunn     rcd@ico.isc.com  -or-  ico!rcd          (303)449-2870
   ...Never attribute to malice what can be adequately explained by stupidity.

shore@mtxinu.COM (Melinda Shore) (07/09/90)

In article <1990Jul6.195130.22664@ico.isc.com> rcd@ico.isc.com (Dick Dunn) writes:
>Anyone else get bogus car-parking charges?

Sort of - I didn't get charged for parking at all.  I pointed it out
to the cashier when I was checking out, and she said not to worry about
it.

The hotel itself was pleasant but undistinguished.  The reservation
staff was unbelievably incompetent and appeared to have no idea what
rooms were available when.  Anaheim was appalling, but I guess I'm
glad to have had the opportunity to see it once in my lifetime.
-- 
Melinda Shore                             shore@mtxinu.com
mt Xinu                          ..!uunet!mtxinu.com!shore

heiby@mcdchg.chg.mcd.mot.com (Ron Heiby) (07/17/90)

Well, I didn't spend any time in either bars or pools, though my wife
spent some afternoons by the pools.  I found the staff with which I
dealt both pleasant and efficient.  My reservation was handled through
the Marquis Club 800 number.  Check-in was efficient.  I got an upgrade
to the Concierge level.  The lounge and food there were very nice  and
the staff up there were (if anything) *too* friendly.

I had no trouble checking out.  All charges were in order.  My stay has
already been credited to my "frequent sleeper" plan.  My wife and I
had a very nice stay and would not hesitate to recommend the hotel
to others.

(I was disappointed that my North-facing room no longer had a nice view
of Disneyland.  The Hilton was built since my last visit.  I *could*
see the top 2-3 feed of the Matterhorn and the fireworks display.)
-- 
Ron Heiby, heiby@chg.mcd.mot.com	Moderator: comp.newprod
"Mandatory Drug Testing?  Just Say NO!!!"