[comp.dcom.lans] "impossible" token ring problem

hedrick@geneva.rutgers.edu (Charles Hedrick) (05/09/89)

We've been having a token ring problem that I had always thought would be
impossible.  Does anyone else have experience that might help diagnose
it?

The setup: a PC lab with about 25 PS/2's (from model 25's on up).  All
using IBM token ring adapters and IBM file server software.  One cisco
gateway used as IP gateway onto main campus network.

The problem: Now on then -- typically at least once a day -- the
network hangs.  IP traffic stops.  File service stops.  The only way
to make it start again is to power off some particular PC (not the
same one each time).  The cisco gateway -- which is the only thing on
the net that know how to report errors on its console -- tells us that
the ring is beaconing during the period it is down.  What it looks
like to us is that there is some funny state in the token ring adapter
card that causes it not to pass the token on to the next unit, but
also not to remove itself from the network.  We thought the design of
the TR adapter card was such that it would either (1) pass on packets
correctly (2) remove itself from the network or (3) was broken.  It
doesn't look like broken hardware, because it's a different one each
time.  I don't think the system whose powering down fixes things is
necessarily using the network at the time.

All of our experience and monitoring equipment is for Ethernet.  We're
completely baffled by this problem.