[comp.periphs] Has anyone experienced Super-Eagle

donn@utah-cs.UUCP (Donn Seeley) (12/03/86)

The University has six of these and we're interested in knowing if
other sites have experienced problems with these disks.  Notice that
I'm interested in the M2361, not the normal Eagle or M2351; we have
many of the latter and they've been rock-solid.  We're particularly
interested in knowing about any ECOs that might have improved the
behavior of Super-Eagle drives.  I'll summarize to the net if I get
anything (and include our own experiences).

Thanks,

Donn Seeley    University of Utah CS Dept    donn@utah-cs.arpa
40 46' 6"N 111 50' 34"W    (801) 581-5668    decvax!utah-cs!donn

cetron@utah-cs.UUCP (Edward J Cetron) (12/03/86)

Distribution:uu


hmm, i seem to remember some of the unix gurus over in cs complaining about
the ones here......I think the computer center (the REAL cs dept) had one
come in doa....gosh what was that guru's name, peter sealey or something...

-ed

lacasse@randvax.UUCP (Mark LaCasse) (12/06/86)

I brought up one Fujitsu M2361 "Super Eagle" here about 3 months ago.
It was on an Emulex SC7003 controller to a Vax 11/780.

The scuttlebut was that the reason our drive failed was that it
had an HDA revison number of <= D3.  D4 and above is supposed to be OK.
[I could be wrong and it you could need D5 to be OK.  I can't remember
if D4 is OK or not.]

The failure mode for D3 and earlier is that immediately to after six
months of perfect operation, it is prone to the seal around the main
bearing for the platters giving way.  This causes bearing oil to get
in the HDA and on the platters.  :-(

Our salesman said we were clear and this wasn't our problem, because
the drive said D5 on the back.  (By "said" I mean the first numbers not
crossed out.)  Turned out this was the rev. number of the power supply.
You have to look inside the drive to find the HDA rev. number.  I think
ours was D2.  Anyway, it failed.

Since Fujitsu fixed ours on warranty (HDA swap) it has been find.  Too
had the HDA fix took them two months at their plant!

If it makes you feel any better, we have about 12 Eagle Is (M2351) hear,
some for as long as 4 or so years, and I don't think any have ever died.


      Mark LaCasse                  qantel!hplabs!sdcrdcf!randvax!lacasse
      c/o The Rand Corporation       cbosgd!ihnp4!sdcrdcf!randvax!lacasse
      1700 Main Street              lacasse@Rand-Unix
      Santa Monica, CA 90406
	213/393-0411  ext. 7420

sherouse@godot.UUCP (George W. Sherouse) (12/07/86)

We have been running two SI9761 drives with their wonderful cache
controller for about a year.  We love them to pieces and have
experienced only one major problem.  About the time the warranty ran
out, one of the drives started popping up with spontaneous bad blocks
all over.  I believe this was in the spring :-)  It took SI a while to
sort out the cause of the problem - the drive, the cache controller,
and the CMI interface were all covering for one another.  Eventually, the
process of elimination brought us to the point of replacing the HDA.
It turned out that this same thing was going on at several other sites
at more or less the same time - and all with HDAs from the same batch.
We have had no problems since the HDA was replaced.

BTW, we have borrowed a performance monitor for the cache controller
this week and were pleased to find that our average hit rate is around
55% and our average request service time is running around 15 ms.  You
should see what happens during the boot fsck runs!!!

- George