keith@bcsaic.UUCP (Keith Butler) (03/04/87)
TUTORIAL ANNOUNCEMENT- ENGINEERING OBJECTIVES FOR USABILITY Monday, April 6, 9:00 a.m.- 12:30 p.m. CHI + GI 1987 Conference, Toronto Sponsored by ACM SIG Computer/Human Interaction Keith Butler John Bennett John Whiteside Boeing ATC IBM Research DEC Software Engineering CONTENT This half-day tutorial presents a systematic method for developing usable systems and products. The approach is based on the theory and applications of the Usability Goals Methodology (Bennett, 1984; Gilb, 1984; Butler, 1985; :& Good, et al., 1986). It includes specification of user performance objectives as system attributes, techniques for conducting and reporting usability tests, and tools for management visibility. Each stage will be illustrated with case histories from major corporations. Participants will work on an exercise based on an electronic messaging system project. INTENDED AUDIENCE Development managers of user-interactive systems and products, human factors managers who support software development, technical leads on user interface projects, and customers who set objectives or evaluate proposals from large vendors. THE INSTRUCTORS Tutorial instruction will be a collaborative effort based on experiences from IBM, DEC, and Boeing. Butler, Bennett, and Whiteside have each served in both technical and managerial roles within their companies. Bennett is credited with bringing the Usability Goals Methodology to computer/human interaction designing. Butler and Whiteside have been applying Usability Goals for several years within Boeing and DEC, respectively. The instructors are authors and editors of numerous papers, articles, and books on computer/human interaction. FURTHER INFORMATION Contact SIGCHI Conference Management (212) 869-7440.