[comp.cog-eng] REQUEST FOR REFERENCES: RESEARCH ON PROBLEM SOLVING

winffww@dutrun.UUCP (Folkert W. Wierda) (06/09/89)

P
I am doing research on the usability of a modelling tool in
designing interorganizational information systems. This tool
permits interactive modelling through graphical interface, and
interactive simulation. The theoretical concepts that underly this
tool are that human decision makers make decisions bases among
others on a conceptual model of a part of the world that is
concerned. In interorganizational information system design several
decision makers have to come to terms about e number of decisions.
Therefore their indivudual conceptual models will have to have at
least a number of similar concepts, and a similar structure. Based
on a number of case studies I have performed, one of my hypotheses
is that a number of problems in developing interorganizational
information systems result from the inability to create a joint
conceptual model. This inability causes an inability to formulate
joint goals. The above mentioned tool is an attempt to support the
creation of such a joint conceptual model. 

The implicit assumptions that underly the support tool are that:

1. Looking at models of the real world that show a great deal of
resemblance with this real world - a boat is presented as a picture
of a boat, a train is presented as a picture of a train, the
background is tha map of a particular city, or of a particular
building, etc. - will effect shifts of individual conceptual models
that show convergence;

2. Interacting (playing) with models of the real world, changing
structures, adding or deleting "objects", changing parameters of
objects, changing the behaviour of "objects", will effect shifts
of individual conceptual models that show convergence;

3. Once the individual conceptual models of a part of that world,
in which an information system is to be developed, have a certain
amount of similarity (same borders of the system under
consideration, same object types and same main instances of object
types, same structure of interaction among the object types) joint
goals can more easily be formulated.

At this point my research stops. Now my questions:

- Does anyone know of empirical research on the topic of conceptual
modelling by individuals or by groups;

- Does anyone know of empirical research that examines the effects
of different types of presentations - e.g. mathematical equations,
textual models, schema's, demonstrations in the real world it self,
film/video, computer simulation/animation, etc. - on human
cognition / conceptual models;

- Does anyone know of empirical research on the impact of
interaction - e.g. discussion, trial and error, what-if attempts,
etc. - on human cognition / conceptual models.

Please send reactions via E-mail directly to me. Reactions will in
a few weeks be submitted to this same discussion area. 

Thanks in advance.

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Folkert W.Wierda                       WINFFWW@HDETUD1.BITNET
Delft University of Technology         WINFFWW@DUTRUN.UUCP
Department of Information Systems
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