[comp.cog-eng] Redundancy and External Memory

kirlik@chmsr.gatech.edu (09/23/89)

Hello,

I am looking for any pointers to research in the following two areas:

1. Exploitation of redundancy: Specifically, well controlled empirical
   work on how people (cleverly) discover and use easily available cues
   in order to reduce the need to refer to information with a higher
   sampling cost (time/effort).

2. Displays as external memories: Specifically, any model that respects
   the (partial) symmetry between perceptual and memorial recall. Are
   there any models that allow one to set "parameters" indicating 
   whether a particular piece of information is perceptually accessed
   from a display versus accessed from memory?

Thank you,

(kirlik@chmsr.gatech.edu)

Alex Kirlik

UUCP:	kirlik@chmsr.UUCP
        {backbones}!gatech!chmsr!kirlik
INTERNET:	kirlik@chmsr.gatech.edu

norman@cogsci.ucsd.EDU (Donald A Norman-UCSD Cog Sci Dept) (09/23/89)

In article <2007@hydra.gatech.EDU> kirlik@chmsr.gatech.edu () writes:

I am looking for any pointers to research in the following two areas:
1. Exploitation of redundancy
2. Displays as external memories
--------------------

There is considerable research in the perceptual literature on
redundant cues.  They indeed to make performance faster.  I suspect any
modern cog psych text will have pointers.  Try the work of Wendell Garner.

There is hardly any research at all (let alone model) on external
memory.  It is an important component of my current research, so any
pointers freom readers of this newsgroup would be appreciated.

I can recommend a paper by Jill Larkin (actually, the book in which
this appears is also excellent.  Larkin's apper contains references to
other works, such as the paper she did with Simon on "A picture is
worth 10,000 words" (more or less).

     Larkin, J.  (1989).  Display-based problem solving.  In D. Klahr & K.
     Kotovsky, (Eds.), Complex Information Processing: The Impact of
     Herbert A. Simon.  Hillsdale, NJ: Erlbaum.

Another excellent paper is:

Reisberg, D. (1987) External representations and the advantages of
externnalizing one's thoughts. Proceedings of the of the Cognitive
Science Society, Seattle, WA: Hillsdale, NJ: Erlbaum.

Don Norman                         	       INTERNET:  dnorman@ucsd.edu
Department of Cognitive Science D-015	       BITNET:    dnorman@ucsd
University of California, San Diego	       AppleLink: d.norman
La Jolla, California 92093 USA
   [e-mail paths often fail: please give postal address and full e-mail path.]

jhc@iris.brown.edu (James H. Coombs) (09/24/89)

In article <779@cogsci.ucsd.EDU> norman@cogsci.ucsd.EDU (Donald A 
Norman-UCSD Cog Sci Dept) writes:
> There is hardly any research at all (let alone model) on external
> memory.  It is an important component of my current research, so any
> pointers freom readers of this newsgroup would be appreciated.

I have found Schonpflug's work very useful.  Briefly, in order to use an 
external store of information, people must maintain a reduced internal
representation along with a pointer to the external store.  An external
store will not be useful unless it significantly relieves the internal
store from the burdens of quantity and persistence.

I would be very interested in hearing criticisms of Schonpflug's work as 
well as more pointers to other research.


Schonpflug, W.   "External Information Storage:  An Issue for the 
Psychology of Memory."  F. Klix and H.  Hagendorf, eds., Human
Memory and Cognitive Capabilities.  Amsterdam: Elsevier, 1986.
369-75.

Schonpflug, W.  "Internal Representation of Externally Stored 
Information."  F. Klix and H. Wandke, eds. Man-Computer
Interaction Research.   MACINTER  I. 
Amsterdam:  North-Holland, 1986.  125-30.

Schonpflug, W.   "The Trade-off Between Internal and External Information  
Storage."   Journal  of Memory  and  Language  25 (1986):  657-75.

Schonpflug, Wolfgang.   "Retrieving Texts from an External Store:  The 
Effects  of an Explanatory  Context and of  Semantic Fit Between  Text  
and  Address."    Psychological  Research  50 (1988):  19-27.

--Jim

Dr. James H. Coombs
Senior Software Engineer, Research
Institute for Research in Information and Scholarship
Box 1952, Brown University, Providence, RI 02912