frances@psy.vu.nl (Frances Brazier) (03/04/91)
The tutorials and workshops to be presented at CH'91 are presented below.
Please refer any questions regarding the programme to
sanderson.chi@xerox.com, or to gerrit@psy.vu.nl
CHI '91 (Human Factors in Computing Systems); April 28 - May 2 1991. New
Orleans. Sponsored by the Association for Computing Machinery Special
Interest Group on Computer and Human Interaction (ACM SIGCHI). The theme of
the conference is: Reaching Through Technology. For more information, or
to receive the Advance Program contact Toni MacHaffie, CHI '91, 18988 SW
Shaw, Aloha, Oregon 97007, or phone (503) 591-1981, FAX (503) 591-0120.
CSNET: machaffie.chi@xerox.com.
The tutorials that will be presented are listed below:
1. Managing the Design of the User Interface
Full Day, Sunday, April 28, 1991
Deborah J. Mayhew, Deborah J. Mayhew & Associates
Objectives: The purpose of this course is to teach practical methods
and techniques for managing the design of good user interfaces which
can be applied by software managers, designers and developers during
the course of product development. Upon completion of this course,
attendees will be able to: 1) design organizational structures and
processes to foster good interface design, 2) plan for and manage the
use of human factors techniques within the overall project plan, 3)
effectively evaluate design alternatives by defining and prioritizing
objective goals and criteria, 4) strengthen interface design
decisions by applying quick and inexpensive interface evaluation
techniques, and 5) analyze the costs and benefits of applying human
factors methods during product development.
2. User-Computer Interface Design
Full Day, Sunday, April 28, 1991
John Sibert, George Washington University
Jim Foley, Georgia Institute of Technology
Objectives: Attendees will be introduced to:
1. A top-down design methodology for user interface design
2. Key elements of high-quality graphical user interfaces
3. Interaction devices and techniques
4. Key issues in user interface design
3. Contextual Design: Using Contextual Inquiry During System
Development
Full Day, Sunday, April 28, 1991
Karen Holtzblatt, Digital Equipment Corporation
Sandra Jones, Digital Equipment Corporation
John Bennett, IBM Almaden Research Center
Objectives: Learn fundamental concepts of contextual inquiry, see how
to collect contextual data in the field, learn how to analyze the
data, see how to use the data in design throughout the system
development cycle.
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4. Graphical Invention for User Interfaces
Full Day, Sunday, April 28, 1991
Bill Verplank , ID TWO Product Design Consultants
Objectives: To enable participants to create more innovative
graphical interfaces and more appropriate graphical applications
with new strategies and improved skills in using graphics for
invention.
5. MacApp(: An Object-Oriented User Interface Toolkit
Full Day, Sunday, April 28, 1991
Kurt Schmucker, Apple Computer, Inc.
Objectives: Provide enough background about the use of object-
oriented user interface toolkits that the attendee can make an
informed decision about this manner of packaging reusable user
interface software components, and provide enough detail about
MacApp, an object-oriented user interface toolkit from Apple
Computer, so that the attendee can begin programming with it.
6. Basic Cognitive Psychology
Full Day, Sunday, April 28, 1991
John Jonides, University of Michigan
Objectives: The object of this tutorial is to introduce attendees to
the major topics of study in cognition, for those who are unfamiliar
with the basic research in this field. This tutorial will highlight
the central issues, theories, and many of the basic phenomena.
7. Questionnaire Design Studio
Full Day, Sunday, April 28, 1991
Marilyn Mantei, University of Toronto
Objectives: Upon completion of the tutorial, participants will be
able to design, pilot and administer their own questionnaires for
such tasks as user evaluation studies, user acceptance studies and
assessments of work practices and user attitudes.
8. The Use of Non-Speech Audio at the Interface
Full Day, Sunday, April 28, 1991
Bill Buxton, University of Toronto
Bill Gaver, Rank Xerox EuroPARC
Sara Bly, Xerox PARC
Objectives:
- To demonstrate that human-computer interaction can be
significantly enhanced through better use of an especially
neglected aspect of sound: the use of non-speech audio to
communicate information from the computer to the user.
- To stimulate research and provide the historical, theoretical,
and practical background that will enable attendees to undertake
such work.
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9. Hypertext Engineering
Full Day, Sunday, April 28, 1991
Robert J. Glushko, Search Technology, Inc.
Objectives: This full-day intermediate-level course provides
rigorous practical advice for the design, implementation, and project
management issues involved in applying hypertext and multimedia
concepts in real-world projects.
10. The Design of Seductive Interfaces
Half Day - Morning, Sunday, April 28, 1991
Timothy C. Skelly, Incredible Technologies
Objectives: Recently there has been an explosion of user interface
technologies, the capabilities of which extend beyond the conventions
of traditional interface design. This tutorial will provide
participants with conceptual tools for dealing with and fulfilling
the promise of highly interactive interfaces.
11. Computer Supported Cooperative Work and Groupware
Half Day - Morning, Sunday, April 28, 1991
Jonathan Grudin, Aarhus University
Steven Poltrock, Boeing Computer Services
Objectives: This introductory tutorial consists of lecture
presentations and includes video clips provided by leading
researchers and developers. We cover a) the definition and scope of
the field; b) the current state of research and development in
several application areas; c) design and evaluation issues, including
problems and promising approaches for addressing them. We do NOT
cover software implementation challenges or technical approaches. The
tutorial notes include reference material on all topics and products
discussed.
12. The Psychology of Software Development
Half Day - Morning, Sunday, April 28, 1991
Bill Curtis, MCC
Objectives: Upon completion of the tutorial, attendees will be
familiar with the results of recent research on the psychological
aspects of software development at both the individual and
organizational levels and will be able to develop more sophisticated
implications for software development practice, technology, and
management.
13. Conversational Paradigms in User Interfaces
Half Day - Afternoon, Sunday, April 28, 1991
Debby Hindus, MIT Media Laboratory
Objectives:
- To introduce conversational models in practice and in theory.
- To provide an overview of research in conversation and
discourse.
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- To present ways in which conversational models can be applied to
interactive systems without relying on fluent natural language.
- To show examples of such systems, including graphical
applications.
14. Groupware Implementation: Issues and Examples
Half Day - Afternoon, Sunday, April 28, 1991
Clarence Ellis, MCC
Simon Gibbs, University of Geneva
Objectives: The primary objective is to familiarize researchers and
system builders with the broad scope of groupware technology and the
underlying research and development issues.
15. Digital Typography: Improving the Quality of Type on Screen and Paper
Half Day - Afternoon, Sunday, April 28, 1991
Richard Rubinstein, Digital Equipment Corporation
Objective: To provide an introduction, via selected issues, to
digital typography. Participants will leave with many ideas about how
to improve the quality of type on systems that they specify, use, or
design. Most of the material is visual in one way or another;
learning to see letterforms by looking at them critically is a
central part of the experience.
16. Practical User Requirements Specification Techniques for Information
Technology Product Design
Full Day, Monday, April 29, 1991
Bronwen Taylor, HUSAT Research Institute, UK
Bernard Catterall, ICE Ergonomics, UK
Objectives:
- To introduce the HUFIT approach to User Requirements Capture and
Specification (HUFIT was the flagship Human Factors project in
the European ESPRIT research program).
- To show how the HUFIT tools can contribute to effective product
design.
17. Advanced Methods for User Interface Design: Applications, Tools &
Survival Techniques
Full Day, Monday, April 29, 1991
Tyler Blake, California State University, Northridge
Objectives: Participants will be better able to:
- Apply second generation UI design methods to achieve more
effective systems.
- Critically evaluate potential tools including user audit trails,
on-line monitoring, rapid prototyping, and standards generators.
- 5 -
- Apply methods for increasing both the creativity and the user
acceptance of design solutions.
- Achieve greater acceptance of UI design criteria among both
executive and technical personnel.
18. Cognitive Walkthroughs: A Method for Theory-Based Evaluation of User
Interfaces
Full Day, Monday, April 29, 1991
Clayton Lewis, University of Colorado
Peter G. Polson, University of Colorado
Objectives: This tutorial will provide detailed instruction in a
theory based method for evaluating ease of learning early in the
design cycle. A cognitive walkthrough involves hand simulation of the
cognitive activities of a user to insure that the user can easily
learn to perform tasks that the system is intended to support.
19. Designing Graphical Interfaces in the Real World
Full Day, Monday, April 29, 1991
Annette Wagner, Apple Computer, Inc.
John Sullivan, Apple Computer, Inc.
Objective: To cut through the jargon and examine how to design
usable, real-world graphical interfaces, and to explode some common
myths along the way.
20. New Interaction Media
Full Day, Monday, April 29, 1991
Robert J.K. Jacob, Naval Research Laboratory
Chris Schmandt, MIT Media Laboratory
Walter Bender, MIT Media Laboratory
Scott S. Fisher, Telepresence Research
Objectives: To enable attendees to track several emerging user-
interface technologies, to understand both their limits and
advantages over conventional interface media, and to learn what to
expect of them in the future.
21. How to Do a GOMS Analysis for Interface and Documentation Design
Full Day, Monday, April 29, 1991
David Kieras, University of Michigan
Jay Elkerton, Philips Laboratories & University of Michigan
Objectives: The GOMS model is an established method for analyzing the
knowledge required to use an interface in terms of Goals, Operators,
Methods, and Section Rules. A GOMS model can predict the difficulty
of learning and using an interface and can specify the content of
user documentation. This tutorial is a practical introduction to GOMS
with an emphasis on hands-on training in usable methodology.
22. Computer Supported Meeting Environments
Full Day, Monday, April 29, 1991
Marilyn Mantei, University of Toronto
Objectives: Attendees taking this course will leave with a general
- 6 -
understanding of the computer supported meeting environment research
and development area. They will learn how and why existing computer
supported meeting environments differ and the software programs and
physical architecture that support each environment.
23. Designing Curricula in Human-Computer Interaction
Full Day, Monday, April 29, 1991
Coordinator: Jean B. Gasen, Virginia Commonwealth University
Objectives: To overview HCI content, course and curriculum design,
based on SIGCHI's Curriculum Development Group's (CDG) work, and to
provide opportunity to discuss and incorporate CDGUs work into
participant's own curriculum planning.
24. Interface Builder( and Object-Oriented Design in the NeXTstep
Environment
Half Day - Morning, Monday, April 29, 1991
Michael K. Mahoney, California State University, Long Beach
Objectives: To show how to use NeXTstep's Interface Builder tool to
graphically define an interface made up of standard objects from its
Application Kit, how to define interactions between these and other
objects, and how to add icons and sound. To show other useful tools
for application program development under NeXTstep. Upon completion
of this tutorial, attendees will know how to set up a user-interface
skeleton of code for a NeXTstep application without any programming.
25. User Modeling and Tailorable, Adaptable, and Adaptive Systems
Half Day - Morning, Monday, April 29, 1991
Lisa Neal, EDS Center for Machine Intelligence
Objectives: The objective of the course is to present work that has
been done in user modeling and tailorable, adaptable, and adaptive
systems, much of which is within the research community, to discuss
the benefits and drawbacks of systems incorporating these techniques,
and to show how these techniques can be incorporated into a wide
variety of systems. The course will be taught in a lecture style,
illustrated with examples. Class participants will work through a few
examples in order to fully understand the impact of these techniques
on different types of systems.
26. Human-Computer Interaction Standards: Developments and Prospects
Half Day - Morning, Monday, April 29, 1991
John Karat, IBM T.J. Watson Research Center
John Brooke, Digital Equipment Corporation, UK
Objectives: To provide attendees with an understanding of
standardization efforts for areas of HCI which are primarily under
software control. The tutorial will describe current standards
committee activities, provide a picture of the potential impact on
current systems, and inform attendees of how to participate in
standardization activities.
27. Formal Methods in Human-Computer Interaction
Half Day - Afternoon, Monday, April 29, 1991
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Michael D. Harrison, University of York
Gregory D. Abowd, University of York
Objectives: To introduce HCI researchers and practitioners to the use
of formal methods in the design of interactive systems. Practical
sessions will involve applying simple mathematical models to the
design and analysis of small but realistic and familiar examples of
interactive systems.
28. Building Collaborative Interfaces
Half Day - Afternoon, Monday, April 29, 1991
Alan Wexelblat, Bull Worldwide Information Systems
Objectives: The goal of the course is to provide students with in-
depth understanding and practical examples of the day-to-day problems
faced by designers of collaborative interfaces. Students will come
away with an understanding of the range of options available to the
engineer and with criteria to help in making design and
implementation decisions.
29. Intellectual Property Protection for User Interfaces
Half Day - Afternoon, Monday, April 29, 1991
Pamela Samuelson, University of Pittsburgh School of Law
Objectives: This half-day course provides a rigorous and realistic
view of the application of intellectual property protection to user
interfaces. It introduces and explains the various options under
copyright, patent, trademark, and unfair competition laws and
establishes the boundaries among them. It focuses on issues rather
than the mechanics of obtaining intellectual property protection; it
is not a "how to" course.
30. Cost-Benefit and Business Case Analysis of Usability Engineering
Half Day - Afternoon, Monday, April 29, 1991
Clare-Marie Karat, IBM T.J. Watson Research Center
Objectives: To provide attendees with an understanding of cost-
benefit analysis and business case methodologies, and experience in
computing the cost-benefit of usability engineering and human factors
activities on computer software and hardware systems through the use
of hands-on examples.
CHI workshops:
Title: DESIGN RATIONALE: COMPARATIVE ANALYSIS,
COORDINATED AGENDA
Organizers: Jack Carroll (IBM Watson) & Tom Moran (Xerox
PARC)
Position Paper Deadline: February 15, 1991
Date: Monday, April 29, 1991 (one day only)
Room:
Equipment Needs: overhead, 35mm, 1/2S videotape
Design rationale is concerned with articulating the reasons and the
the reasoning processes behind the specifications and the artifacts. It
is important for supporting decision processes in design, for
facilitating communication among the various players in design
(designers, implementers, maintainers, users, etc.), and for
furthering the cumulation and development of design knowledge.
DR research addresses issues involved in capturing, representing,
and using explicit design rationale for these various purposes. The
goal of this workshop is to take stock of where the field of DR
research is now and to ask how the field can progress. The starting
point for discussion will be a set of papers for a special journal issue
on design rationale.
CONTACT INFORMATION: Please direct statements of interest to
--
Jack Carroll (carroll@ibm.com)
IBM Watson Research Center
Yorktown Heights, NY 10598
or
Tom Moran (moran.pa@xerox.com)
Xerox Palo Alto Research Center Box 704
3333 Coyote Hill Road
Palo Alto, CA 94304
*****************************************************
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Title: PATTERN RECOGNITION AND NEURAL NETWORKS
IN HUMAN-COMPUTER INTERACTION
Organizers: Russell Beale and Janet Finlay, University of York,
UK.
Position Paper Deadline: March 15, 1991
Date: Sunday, April 28, 1991 (one day)
Room:
Equipment Needs: overhead, 35mm, 1/2S videotape
The objective of the workshop is to provide an opportunity to
discuss novel applications of pattern recognition methods to
problems encountered in human-computer interaction (HCI).
Examples of areas in HCI that require pattern recognition are user
and student modelling, protocol analysis, and novel input/output
mechanisms. The workshop will consider the role of new
methodologies such as neural networks and other example-based
learning approaches, as well as traditional means of solving these
problems, for example using knowledge-based methods. The
intention is to explore the scope and limitations of each type of
approach and its requirements, for example in terms of
representation and resources. We hope to consider the relationships
between the different approaches and the possibility of developing
hybrid methodologies to resolve HCI problems. We therefore
welcome submissions from researchers working with both
traditional and novel methods and those with strong views from
either side. Participants will be chosen on the basis of a position
statement or extended abstract (up to 3 pages), describing their
work or interest in the field. These should be sent (preferably by
email) to arrive by March 15th 1991 to:
CONTACT INFORMATION:
Dr. Janet Finlay
Human Computer Interaction Group
Department of Computer Science
University of York
Heslington
York, YO1 5DD
UK
EARN/BITNET: janet@minster.york.ac.uk
ARPANET: janet@minster.york.ac.uk
INTERNET: janet%minster.york.ac.uk@nsfnet-relay.ac.uk
USENET: ..!mcsun!ukc!minster!janet
JANET: janet@uk.ac.york.minster
Telephone: +44 904 432747
Fax: +44 904 432767
*****************************************************
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Title: Participatory Design: Practical Stories and Stories of Practice
Organizer: Michael J. Muller, Bellcore
Position Paper Deadline: March 1, 1991
Date: Monday, April 29, 1991 (one day only)
Room:
Equipment Needs: overhead, 35mm, 1/2S videotape
Participatory design work tends to be informal, difficult to assess,
and highly contextualized and situated. Results are sometimes
difficult to report or publish. This leads to a pattern of
geographically local sharing of experiences through informal
information exchanges.
This workshop provides an opportunity for participatory design
practitioners to share their experiences, with the two goals of (a)
developing a taxonomy of participatory design techniques, including
a preliminary analysis of appropriate settings and applications, and
(b) developing a more global network of practitioners. The form of
the workshop and of preparations for the workshop will encourage
the desired information exchange.
Contact Information:
Michael J. Muller
Bellcore Room RRC-1H229
444 Hoes Lane
Piscataway NJ 08854 US
+1 908 699 4892
+1 908 699 0992 (fax)
michael@bellcore.com
*****************************************************
****
Title: Advances in Computer-Human Interaction in Complex
Systems
Organizer: Bill Hefley, Software Engineering Institute
Position Paper Deadline: February 25, 1991
Dates: Sun-Mon, April 28-29, 1991 (two days)
Room:
Equipment Needs: overhead, 35mm, 1/2S videotape
The purpose of the workshop is to highlight recent advances in
theory or practice in developing human-computer interaction in
complex systems and to explore issues facing designers and users
of decision support systems in complex systems. The workshop
will focus on the following issues: how do we model the
user/operator in complex time-critical environments; how do we
design the human-computer interaction (displays, controls, and
aids) to ensure that the user is integrated into the decision process;
what comprises an intelligent computer interface for a supervisory
controller ; how do we provide timely context-sensitive information
in real time without overloading or distracting the human operator;
how do we design operator aids/tutors using knowledge-based
technology that enhance the human-computer interaction and overall
system effectiveness rather than replacing the human decision
maker.
Position papers are due no later than February 25, 1991. Three
copies, double-spaced should be sent to:
Contact Information:
CHI'91 Workshop on Advances in Computer-Human Interaction in
Complex Systems
Bill Hefley
Software Engineering Institute
Carnegie Mellon University
Pittsburgh, PA 15213-3890
(412) 268 -7793; e-mail: weh@sei.cmu.edu; fax: (412) 268-5758
*****************************************************
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Title: Computer Languages for Programming User
Interface Software
Organizer: Brad A. Myers
Position Paper Deadline: February 1, 1991.
Dates: Sun-Mon, April 28-29, 1991 (two days).
Room:
Equipment Needs: overhead, 35mm, 1/2S videotape
Computing has evolved from batch-oriented textual applications to
interactive, graphical applications. Thus, programming languages
should also evolve in order to support the creation of modern
applications. It is well known that programming user interface
software is difficult using conventional programming languages like
Pascal, C, and Ada, and even using many new languages now
being developed by language designers. This is because these
languages have some or all of the following problems: limited I/O
primitives, no multi-processing or real-time support, inadequate
object-oriented mechanisms, no support for rapid prototyping, little
support for specifying graphics, and none of the new features being
investigated by UI researchers such as constraints, event-handlers,
and incremental recomputation.
In his keynote address to CHI'90, Professor Michael Dertouzos,
director of MIT LCS, called for a new computer language to make
user interface software easier to program. Can we create a language
where it is as easy to display a blue rectangle and have it follow the
mouse as it currently is to write "Name: " and then read a string?
The purpose of this workshop is to bring together conventional
language designers and user interface software researchers to
discuss how computer languages of the future can better support the
construction of applications with modern, highly-interactive user
interfaces. The attendance at the workshop will be 15 to 25 people,
by invitation only, based on submitted proposals and position
statements. Please contact the organizer for more information, or if
you know of someone who should be invited to submit a proposal.
Contact Information:
Brad A. Myers
School of Computer Science
Carnegie Mellon University
Pittsburgh, PA 15213-3890
(412) 268-5150
FAX: (412) 681-5739
bam@a.gp.cs.cmu.edu
*****************************************************
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Title: Human-Computer Interaction and Users with
Special Needs
Organizer: Alistair D. N. Edwards, University of York
Position Paper Deadline: February 25, 1991
Dates: Sun-Mon, April 28-29, 1991 (two days).
Room:
Equipment Needs: overhead, 35mm, 1/2S videotape
The objective of this workshop is to create an opportunity for
practitioners who are working in the field of making computers
accessible to people with disabilities to share their experience and
knowledge, both with each other and with a broader audience.
Much of the research which constitutes the study of human-
computer interaction is concerned with matching the interface to the
user. Users are individuals and hence interfaces should ideally be
sufficiently flexible to accommodate variations among users. The
research has largely been directed at taking account of quite subtle
variations (such as novices versus experts). More significant
variations in users' abilities - such as whether a user can see a
screen or type on a keyboard - are described as 'disabilities' and
accommodating them has been seen as a separate topic, a speciality
of a few people, outside the mainstream of human-computer
interaction. It has perhaps been seen more as a social service than a
scientific or engineering discipline.
It seems, however, that Human-Computer Interaction has reached a
stage of maturity when it should be embracing the broader
community. There is plenty of scope for raising the profile of this
topic, and that would be one of the objectives of this workshop and
a subsequent book.
Contact Information:
Dr Alistair D N Edwards
Human-Computer Interaction Research Group
Department of Computer Science
University of York
York
England
YO1 5DD
Earn/bitnet: alistair@minster.york.ac.uk
Arpanet: alistair@minster.york.ac.uk
Internet: alistair%minster.york.ac.uk@nsfnet-relay.ac.uk
Usenet: ukc!minster!alistair
Janet: alistair@uk.ac.york.minster
Telephone: +44 904 432775
Fax: +44 904 432767
*****************************************************
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Title: Size and Complexity Problems in Information
Worlds
Organizer: George Furnas, Bellcore
Position Paper Deadline:
Dates: Sun-Mon, April 28-29, 1991 (two days).
Room:
Equipment Needs: overhead, 35mm, 1/2S videotape
Information worlds have grown to the point where size itself presents
a serious human interface problem for access, navigation, and
conceptualization. People get lost in hypertext, overwhelmed by
large graph diagrams, buried by responses from huge information
retrieval systems, and confused by clouds of high dimensional data.
In this two-day workshop, 10-15 researchers will explore these special
interface problems of size and complexity, with the goal of sharing
insights and strategies from different application, and gaining
a deeper understanding of the fundamental problems and methods.
Selection of participants will be based on a position paper which
must be received by March 15, 1991.
For more information contact GEORGE FURNAS:
EMAIL: gwf@bellcore.com *****PREFERRED*****
TEL: (201)829-4289
FAX: (201)538-9093
PAPER MAIL: George Furnas
CHI'91 Size and Complexity Workshop
Bellcore, Room 2M397
445 South St.
Morristown, NJ 07960 USA