[net.unix-wizards] Need info on ISI systems

gamiddleton@thunder.UUCP (Guy Middleton) (09/13/85)

We are shopping around for some new computers.  One of the things we're
looking at is a box from a Integrated Solutions, Inc.  Does anybody have one
of these systems?  I'd like to know what they are like.  I'm specifically
interested in the newer models, but general information is welcome too.
They seem to be in the same class as Suns; some direct comparisons would be
nice too.
-- 
	Guy Middleton, Lakehead University, Thunder Bay, Ont.
	..{allegra,clyde,decvax,utcsrgv}!watmath!thunder!gamiddleton
	..ihnp4!mmm!thunder!gamiddleton

sob@neuro1.UUCP (Stan Barber) (09/21/85)

Contact heather@baylor.uucp (rice!baylor!heather, ihnp4!shell!heather).

All I know is the tar program swaps bytes when writing a tape so
that a VAX running 4.2 must use dd to swab things before un-tar-ing them.



-- 
Stan		uucp:{ihnp4!shell,rice}!neuro1!sob     Opinions expressed
Olan		ARPA:sob@rice.arpa		       here are ONLY mine &
Barber		CIS:71565,623   BBS:(713)660-9262      noone else's.

johnston@lbl-csam (Bill Johnston [csam]) (09/23/85)

We have been running two of the ISI Q-bus systems as back-end troff
engines for somewhat over a year. These systems are rock solid hardware
and software-wise. We have had no hardware problems, except for the failure
of a cooling fan (which happened over Christmas break - the system ran
for a week with no fan before it was discovered).

Based on the experience of the past six months with some OEM systems,
the VME based systems initially had some bugs (in the backplane for
the 24 slot chassis, and in the kernel support for more than 4 MB
physical memory), but these now seem to have been worked out and I
expect they will be as reliable as the Q-bus systems.

As far as the byte swapping tape issue, I don't know why they do not
swap bytes in the driver (I guess it depends on your point of view as
to whom you should be compatible with), but tar is provided with an
's' flag (like dd) for swapping on read or write.

	Bill [johnston@lbl-csam]

thompson@apr.UUCP (The Software Warrior) (09/24/85)

Beware !!!

We have had an integrated solutions box for a little over a year. We
have had lots of trouble. Their service has been less than satisfactory.

We have a Q-Bus based 510 ISI Optimum. We have 4 Meg of RAM, 140 Maxtor,
QIC-02 tape backup. We run 4.2BSD.

Since we have had it we/they have replaced :

Disk drive three times.
CPU three times
Tape drive twice, we are awaiting our third.
Disk Controller twice.
Power Supply once
Tape Controller once.
Card Cage once.
At least one memory board.

The system for the longest time would not stay cool. The first card cage
that they sent us only had one fan. This fan not would not keep the
machine cool for very long. My solution was to stick a window fan on the
Optimum with the cover removed. In general it stayed cool, unfortunately
management did not like my solution. Last labor day the single fan
burned out. At the time the window fan was not on the Optimum. That
caused lots of damage to boards. The fan, it turns out was a factory
installed 50 Hertz fan. I am suprised it lasted as long as it did. 

After six months they gave us a new card cage with 2 fans. This allowed
us to run with the cover on the machine.

Eventually when the power supply failed they found out that the fan in
the power supply was also not functional and replaced it.

Now the machine will generally run unless the room gets up near 78. We
can live with this, however I sometimes wonder if the internals are
still running to hot and causing premature failure of components. 

When we got the machine we had 2 65 Meg Maxtors in it. The software
would not support swapping so we had to run entirley out of RAM. That
meant that there could only be one nroff job running on the system at
any one time. They kept telling us that they just had a software bug
that they were going to fix. Eventually we got them to replace the two
drives with one 140 Meg Maxtor which solved the swapping problem.

Then the first 140 Meg maxtor had a head crash. We sent them the
machine again.

Last month the 140 Meg Maxtor died again. Horrible crash, everything
lost. We spent a good 2 weeks down waiting for parts. By the way, we
tried to contact NBI (who bought ISI) for service, but they tell me they
are not capable of doing it yet. 

The CPU died right after we first got the machine. I think that may have
also been heat problems. Then when the fan went out they replaced the
CPU board. The CPU was again replaced at some point because it would not
address the full 4Meg, only 3.75Meg. 

The QIC-02 tape drive has already been replaced twice. First time I
think the damage was done when we had the problem with the fan burning
out. The second time the tape drive progressively got flakier untill we
could no longer use it. They shipped us a new tape drive so we could
back the system up before shipping it off to them for repair (there were
several problems at that time).

Now our tape drive is reading, but not writing. Last week I called to
verify that they had shipped us a new tape drive and they said that
they had shipped it federal express (We ordered it around two weeks
ago).  I called them this week and they said they would put a trace on
it and call me back. Of course they never called back. Today I called
them and their story is that it actually went out UPS Blue. I dont know
if they are trying to buy time or what.

And of course we have never gotten our upgrade kit from them, but I dont
care, as long as the machine will run.

In all we have sent the machine back about 5 times give or take a few.
We have done numerous in house repairs and have waited long amounts of
time for parts. The above is not a complete history of our problems
with ISI and their equipment, but it does give a good feel for the
problems we have had.

Sigh.....

I suspect we have had more problems since we got a fairly early machine,
(our serial number is 35) but they have replaced just about everything
short of the DZ board and the actual case. I like the machine when it
runs because it has good response time and does not have any real bad
software problems but it does give trouble.

						Ed

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hamilton@uiucuxc.CSO.UIUC.EDU (09/26/85)

    i have 2 ISI Optimum 5/10's, received in jul (serial#48) and sep of '84.
one of them has been running continuously (24hrs/day 7days/week) at least
since jan '85, in an environment not designed for computers (in the summer,
the temp gets up to 90 or so).
    the other unit got zapped by a thunderstorm.  had to ship it ~150 miles
to NBI chicago for repairs.  in the not-too-distant future, the local NBI
shop will be able to handle such jobs.
    i like these machines; i wouldn't hesitate to get another one.
    any other ISI owners want to start an informal user's group?
	wayne ({decvax,ucbvax}!pur-ee!uiucdcs!uiucuxc!)hamilton

jdb@mordor.UUCP (John Bruner) (09/26/85)

We've had ISI products here for a couple of years now.  I believe
that we were one of their first Q-bus 68000 board customers (I put
their CPU and memory boards into our own LSI-11 chassis and loaded
their distribution of UniPlus+ onto a hard disc from floppies).
We eventually purchased their 68010 upgrade and upgraded this
system to 4.2BSD.  I had some early problems with data-lates
on tape I/O during disc I/O, but a telephone call to ISI brought
me new ROMs within a couple of days.

We now have two additional systems -- Optimum 14/10 rack-mounted
Q-bus 68010's.  They are used as I/O processors for another
machine, running a standalone I/O program.  They have been rock
solid.  I literally just plugged them in and they booted UNIX,
and aside from our own hardware, I've never had any problems
with them.

I've always found ISI to be very helpful, and after some pretty
poor experiences with other manufacturers' hardware I was
impressed with how well their machines worked and how easily
I could set them up.

They don't handle byte-order correctly on magtapes, though, as
someone has previously noted.  Aside from that I've been very
happy with them.

Disclaimer: The opinions expressed above are my own, and do not
necessarily reflect those of the Lawrence Livermore National
Laboratory, the University of California, or the U.S. Department
of Energy.
-- 
  John Bruner (S-1 Project, Lawrence Livermore National Laboratory)
  MILNET: jdb@mordor [jdb@s1-c.ARPA]	(415) 422-0758
  UUCP: ...!ucbvax!dual!mordor!jdb 	...!seismo!mordor!jdb

james@uwmcsd1.UUCP (Jim Lowe) (09/27/85)

We have 2 ISI Q-bus systems.  They consist of:

	System 1				System 2
MDB Qbus box				MDB Qbus box
12 Mhz 68010				10 Mhz 68010
1 1/4 Meg Ram				1 1/4 Meg Ram
a DEC Synchronus board			DHV11
2 DHV11's				Emulex Sc03/Bx disk controller
Emulex Sc03/Bx disk controller		CDC 9715 (160Meg) disk
Qic II 1/4" streamming tape drive	Excelan Ethernet board
Excelan Ethernet board
Fujitsu Eagle (474 Meg) disk

Also, the EE/CS department here owns 7 or 8 of them.  So far neither of the
systems has ever crashed (execpt for power failure).  The first system we
has been up and running since January; the second one since June.  The
EE/CS department had problems with one of them.  After about a year of running
the power supply in the Qbus box died.  The rest of them have been running
continuously for about a year and a half.  In fact, over labor day weekend
the air conditioning in the machine room went out.  The temp rose to about
95 degrees.  The ISI's were the only thing still running!

The 4.2bsd port that ISI did makes them look just like a Vax.  The speed of
the 12 Mhz 68010 is about the same as our Vax 750.  I/O is a bit slower (because
of the Q-bus speed limitiation).  The real difference is the price!

I had a chance to try one of their VME based systems.  I was very pleased with
it.  It connected right up to our ethernet with no problem.  The system looked
very much like a Sun (Bitmap graphics, etc...).  It has an editor that is 
like MacPaint, an Icon editor, and other misc utilites.  I found it very
easy to use.
-- 
	- Jim
	ihnp4!uwmcsd1!james
or	uwmcsd1!james@wisc-rsch.arpa