[comp.dcom.modems] Racal-Vadic problem

thinder@NSWC-WO.ARPA (07/29/87)

              We have recently installed a group of Racal Vadic 4224E
         modems to serve as dial in access to our local area network and to
         selected host machines. Prior to this installation these
         connections were handled by Ven Tel MD212 modems with no problems.
              Soon after cut over we received complaints from a few users
         that they could no connect to the LAN using a variety of PC's/
         terminals and modem combinations. After investigation it "seems"
         that the problem is related to our modem/phone line and "ring".
         If a user dials into the rotary and the modem answers without any
         ring, the users modem may not "see" the connection. It is not
         consistent, sometimes a line will answer with a ring then a tone
         nine times in a row, then on the 10th time fail, the reverse  also
         occurs.
              To further compound the problem, one line that is connected
         to a VAX and Racal Vadic modem ALWAYS provides one ring and then
         the modem tone.
              I have more information about the connection, including the
         cabling and specifications of the network devices. Rather than
         list all this information I will respond to any questions
         concerning the problem directly.
              Any help or suggestions would be greatly appreciated.


                        Thomas K. Hinders
                        Naval Surface Weapons Center
                        Silver Spring MD
                        (301) 394 4225/1802
                        thinder@nswc-wo.arpa
                               or
                        thinder@nswc-oas.arpa