blgardne@esunix.UUCP (Blaine Gardner) (08/26/87)
A couple of months ago I posted an inquiry about USA-Flex's "desktalk
II" 2400 baud external modem. I got two favorable reviews, and nothing
unfavorable. Based on that, and USA-Flex's 30 day money back guarantee,
I ordered one.
The modem worked perfectly for just over two weeks. It then started
going into auto-answer mode while I was on-line, which also broke the
connection I was using. This gradually increased from a rare occurence,
to the point that the modem was completely unuseable. In the end the
modem would light ALL of it's 11 LEDs, and just sit there. It makes for
a nice nite-lite, but not very good for telecommunications.
I decided to simply return it for a refund, rather than chance further
problems. After being routed through several different departments, and
waiting for a couple of days for them to return my call, I did get a RMA,
and the modem has been returned.
Now this could be a rare fluke, but a friend also ordered one on my
recommendation (before my troubles happened). His modem arrived DOA. If
he jiggled the power switch just right, he could get the LEDs to
flicker, but never got the modem to work.
I guess two bad modems and two good ones give you a 50% chance of
getting a good one. Unless the QA improves on this modem, I can't
recommend it.
P.S. The modem is labeled `"desktalk II" 2400' on the face plate, but the
help screen says that it's the `Incomm Turbo 2400'.
--
Blaine Gardner @ Evans & Sutherland 540 Arapeen Drive, SLC, Utah 84108
UUCP Address: {ihnp4,ucbvax,decvax,allegra}!decwrl!esunix!blgardne
Alternates: {ihnp4,seismo}!utah-cs!utah-gr!uplherc!esunix!blgardne
seismo!usna!esunix!blgardne