[comp.dcom.modems] Sophisticated modems and Call Waiting

dave@onfcanim.UUCP (12/01/87)

I have "Call Waiting" on my phone line.  Occasionally it might come
in handy when I'm talking to one person and someone else calls.
The main reason for having it, though, is so people can get through
to me when I'm using the line with a modem.

With the old, dumb 1200 bps modems, this works perfectly - the "beep"
produced by an incoming call caused the modem to lose carrier, hang up,
and then the phone would ring from the incoming call.  I generally
didn't lose any work either, since vi, mail, rn, and most other
utilities do something reasonable on carrier drop.

However, error-correcting modems don't seem to hang up from these
short interruptions of carrier.  Nor do you seen garbage on screen to
warn you of what is going on - the modem just asks for a retransmission
of the damaged data and continues on.  Meanwhile, the person calling just
hears a ring signal (rather than the busy signal they'd get without Call
Waiting), causing them to think I'm not home rather than that I am home
and they should try later.

The two modems I've specifically seen this with are the Hayes V-series
Smartmodem 2400 and the Telebit Trailblazer.  The Hayes is configured with
a carrier-loss-to-hangup delay of 1.4 seconds by default, which I reduced
to 0.5 seconds, but it still didn't hang up.  I tried reducing it
below that figure, but I stopped using the modem before I found out if that
worked.  The Telebit modem doesn't hang up even with the carrier-loss-to-
hangup delay set at 0.2 seconds; when it hears the beep it just does
an equalizer retrain and continues on its way.  I suspect that the
register may only control hangup in non-PEP transmission modes.

I don't know what to do about this, other than get a second phone line
($15/month).  This is just a public service message to those who
have one of (error-correcting modem, Call Waiting) and thinking of
getting the other: they may not interact the way you'd like.

	Dave Martindale