[comp.dcom.modems] Free lunches

campbell@maynard.BSW.COM (Larry Campbell) (03/20/88)

In article <635@teemc.UUCP> wayne@teemc.UUCP (/\/\ichael R. \/\/ayne) writes:
<>
<>	1) I am going to presume that the cost of developing the new software
<>is absorbed by the company (staying competitive, new sales, etc.).  Therefore
<>the DEVELOPMENT cost of the upgrade is $0.00.

Oh, so if a cost is "absorbed" (whatever _that_ means) by the vendor, then
the cost is zero?  Boy, am I glad _you_ don't balance _my_ checkbook!
-- 
Larry Campbell                                The Boston Software Works, Inc.
Internet: campbell@maynard.bsw.com          120 Fulton Street, Boston MA 02109
uucp: {husc6,mirror,think}!maynard!campbell         +1 617 367 6846

michaele@vice.TEK.COM (Michael Enkelis) (03/22/88)

I wanted to say that as for modem rom upgrades, I had very good luck
with U.S. Robotics.  There policy was: 

1. Call them toll free, and ask for upgrade.

2. They send roms.

3. You return the OLD roms 14 days after NEW one's arrive
      (cost is ZERO, they include pre-paid mailer.)

4.  If you keep OLD roms, then you are billed the cost of
    The NEW roms.

I went from 4.0 --> 4.1 --> 4.2 --> 4.3 roms.
Michael Enkelis

-- 
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