SCP@cup.portal.com (Sunshine Computer Products) (01/09/89)
This is a survey to determine the general ideas and actions of PC Pursuit
customers. If you use PC Pursuit, please take the time to send me your replies
to these questions. Please do *not* add your own comments; I will only pay
attention to letter answers. My email address is sun!portal!cup.portal.com!scp
Doug Granzow
sun!portal!cup.portal.com!scp
1. Do you find the rate structure change unreasonable?
A) YES
B) NO
2. Do you think Peter N. should be fired or forced to leave Telenet?
A) YES
B) NO
3. How many hours per month do you estimate you use PC Pursuit?
A) Less than 30
B) 30-60
C) 60-100
D) 100-150
E) 150-200
F) 200 +
4. Do you plan on cancelling PC Pursuit if the rate structure change is not
revised or withdrawn?
A) YES
B) NO
5. Have you already cancelled your account as a response to the rate change?
A) YES
B) NO
6. Have you expressed your displeasure with the rate change via a phone call or
letter to TELENET or United Telecom?
A) YES
B) NO
7. What would you consider a fair charge for unlimited monthly nonprime use of
PC Pursuit?
A) $25
B) $30
C) $40
D) $50
E) $75
F) $100
8. What would you consider a fair cap on usage before usage is denied or an
hourly charge is incurred?
A) 50 hours / month
B) 100 hours / month
C) 150 hours / month
D) 200 hours / month
E) 250 hours / month
F) No cap is acceptable
9. What would you consider a fair hourly charge after the cap is reached?
A) Usage should be denied
B) $.50
C) $1.00
D) $2.00
E) $4.00 or more
10. Which of these tiered systems would you think is fairest?
A) $30 - 50 hrs / $50 - 100 hrs / $75 - 100+
B) $25 - 50 hrs / $55 - 100 hrs / $90 - 100+
C) $30 - 100hrs / $50 - 200 hrs / $75 - 200+
D) $25 - 100hrs / $55 - 200 hrs / $90 - 200+
E) $30 - 100hrs / $60 - 100+
11. Do you think services should be available which offer flat rate DAF access
and flat rate outdial access seperately, with a full service (both DAF and
outdial) system available?
A) Yes
B) Nofrank@rsoft.UUCP (Frank I. Reiter) (01/10/89)
In article <13329@cup.portal.com> SCP@cup.portal.com (Sunshine Computer Products) writes: >This is a survey to determine the general ideas and actions of PC Pursuit >customers. > >1. Do you find the rate structure change unreasonable? > >2. Do you think Peter N. should be fired or forced to leave Telenet? > >7. What would you consider a fair charge for unlimited monthly nonprime use of >PC Pursuit? > >8. What would you consider a fair cap on usage before usage is denied or an >hourly charge is incurred? > >9. What would you consider a fair hourly charge after the cap is reached? > >11. Do you think services should be available which offer flat rate DAF access >and flat rate outdial access seperately, with a full service (both DAF and >outdial) system available? On a related issue, I think that the post office should deliver my in-city mail for half price. I also think it's only reasonable that they come to my home and pick up my outgoing mail twice each day. I have some new ideas for re-structuring their package rates and will post a survey about it later. If we don't get results we'll have to fire someone! #define sarcasm off WAKE UP! This is not a moral issue. They have the right to offer any service they wish at any price they wish. YOU have the right to use the service or not as you see fit. The new scheme is almost certainly intended to increase profits. (I hear the crowd yelling "GREED!") Greed you say? I have another word for it. Some of you may be familiar with an economic system called "Capitalism"...
aburt@isis.UUCP (Andrew Burt) (01/12/89)
In article <12@rsoft.UUCP> frank@rsoft.UUCP (Frank I. Reiter) writes: >In article <13329@cup.portal.com> SCP@cup.portal.com (Sunshine Computer Products) writes: >>This is a survey to determine the general ideas and actions of PC Pursuit >>customers. >> >>1. Do you find the rate structure change unreasonable? >> >>2. Do you think Peter N. should be fired or forced to leave Telenet? I realize arguing against analogies is troublesome, but I think the following rebuttals of mine show how some people feel I've talked to: >On a related issue, I think that the post office should deliver my in-city >mail for half price. Was it so long ago that you've forgotten you had to pay extra for air-mail? I'd say that mail delivery, while it has ups and downs, has gotten better over time. More service for more money, not less for more. >I have some new ideas for re-structuring their package rates and will post >a survey about it later. If we don't get results we'll have to fire someone! And there are plenty of competitors who charge a lot less. PCP has virtually no competition right now. >This is not a moral issue. They have the right to offer any service they >wish at any price they wish. YOU have the right to use the service or not >as you see fit. Agreed, and many will choose not to use it. If enough, then Telenet will realize it made a mistake! -- Andrew Burt ncar!isis!aburt "Now go away or I shall taunt you a second time."