[comp.dcom.modems] Prob with Compaq serial port

sigal@ucscb.UCSC.EDU (60517000) (02/10/89)

Howdy,
   I am having a bizarre problem with my Compaq Deskpro 286 (8 mhzt - 
old model).  It appears that the built in serial port (COM1:) is 
holding Carrier Detect (CD) high all the time.
   I just purchased a new modem (Zoom Telephonics 2400baud external),
and attached it to my COM1 port.  [Previously I had an internal modem 
set for COM2:.]  The Zoom modem is fully Hayes (r) compatible, and has 
the full set of 8 lights on the front.  According to the modem manual, 
CD is (by default) on only when carrier is detected.  The light on the 
front of the modem appears to confirm this.  I have also played around 
with forcing CD always on (with AT&C0) and this appears to affect the 
CD LED correctly.
   However, one of my communications packages (The Equalizer from 
Charles Schwab) is barfing with this modem.  According the Schwab 
folks, The Equalizer will only work if CD reflects the true state of 
the carrier.  So, I started poking around, and downloaded two 
(terrific!) programs: BRKBOX and COMHELP.  Each of these two COM port
diagnostic programs confirmed that as far as the computer was 
concerned, CD was always ON!
   Well, I was checking out the connections on my modem cable, when
I noticed that these diagnostic programs said that CD was on even
when the cable was disconnected!  So it must not be the modem, right?
Well, in trying test after test it became more and more clear that
the problem was in the serial port itself, and not in my modem nor
the cable.  So now I'm stumped!
   Does anyone know anything about the serial/parallel card that was
shipped in the early model Compaq Deskpro 286?   Have you heard of
this problem before?  Is there some jumper that needs to be set?

		  Confused and seeking Guidance
			Andrew Sigal

		     internet: sigal@ucscb.ucsc.edu
	          or bitnet:   sigal@ucscb.ucsc.bitnet