dbell@blackbird.afit.af.mil (David E. Bell) (08/12/89)
Three years ago I purchased a HabaModem 300/1200 baud modem, which is manufactured by Haba Systems, Inc. It has served my purposes very well, until it seems that a lightning storm decided to make my life tough. During the storm, the power supply was unplugged, but I didn't unplug the phone line. Well, it looks like I must have gotten a surge through the phone line since when I plug the modem in it immediately takes the phone off of the hook and ignores any attempts to send AT commands to the modem. I would like to look into getting the modem repaired (if not excessively expensive) and am trying to get a hold of Haba Systems, Inc. so as to comply with FCC regulations. Unfortunately, the Technical Support number I have (818-901-0701) just rings endlessly and nobody answers. Information for the 818 area code has no Haba Systems listed. My question is - is Haba Systems still in business, and if so, what is their new phone number. If they are no longer in business, what is the best method for going about getting my modem fixed (or should I just resign myself to having to spend more money and buy a new modem (I wouldn't mind getting a 2400 baud modem but my wife may not appreciate the expense 8^})). Thanks for any help that can be supplied. David Bell dbell@afit-ab.arpa
zeeff@b-tech.ann-arbor.mi.us (Jon Zeeff) (08/12/89)
>well, until it seems that a lightning storm decided to make my life >tough. During the storm, the power supply was unplugged, but I didn't >unplug the phone line. Well, it looks like I must have gotten a surge >through the phone line since when I plug the modem in it immediately >takes the phone off of the hook and ignores any attempts to send I've never had a problem with lightning coming in through the power lines. I've had several modems die from lightning on the phone lines. I really recommend that everyone use a good surge protector on the phone line. Look for one of the ones made for fax machines. Also realize that they don't protect the second line if you have one in a 4 wire cable. -- Branch Technology | zeeff@b-tech.ann-arbor.mi.us | Ann Arbor, MI