sldf3@cc.usu.edu (01/19/91)
-- I HAVE A SMALL PROBLEM WITH A HAYES SMARTMODEM IN MY COMPAQ DESKPRO 386. WHEN I START THE SMARTCOM II SOFTWARE I GET AN ERROR THAT SAYS THE SMARTMODEM IS NOT AVAILABLE. I CAN STILL USE THE MODEM IN ANY MANUAL MODE, BUT I NEED TO RUN THE PROGRAM IN REMOTE ACCESS MODE. CAN ANYONE TELL ME IF THERE IS AN INCOMPATIBILITY IN MY SYSTEM? OR WHAT CAN I DO TO GET IT WORKING? THE MODEM AND SOFTWARE WERE WORKING GREAT IN A COMPAQ PORTABLE (XT). THANKS TO ALL YOU FONTS OF KNOWLEDGE. ----------------------------------------------------------------- Weston Beal | SLDF3@CC.USU.EDU Utah State university | Logan, Utah "May you find wisdom." Godmakers by Frank Herbert -----------------------------------------------------------------
kurt@pnet51.orb.mn.org (Kurt Sletterdahl) (01/26/91)
Try contacting the Hayes Support BBS at 1-800-US-HAYES. UUCP: {amdahl!bungia, uunet!rosevax, crash}!orbit!pnet51!kurt ARPA: crash!orbit!pnet51!kurt@nosc.mil INET: kurt@pnet51.orb.mn.org