johnboyd@LOGDIS1.OC.AFLC.AF.MIL (John Boyd;CRENP) (01/30/91)
I'm trying to help out a friend with no access to Usenet. He works in a
lab that's got a Microcom AX9624 modem, (2400-9600bps,MNP6). The modem was
purchased before either he or his supervisor were in the shop. The problem
is that the book that was packed in the box is for an earlier, lower speed
modem, a 2400bps jober. There are additional switches on this baby and an
additional switch pack not referenced in the docs that came with it
(obviously). A call to Microcom got the answer that "When those were first
sold, that was the only book we had to send". When my friend asked if
there was an addendum to the book to cover the additional setting, he was
told "it's not necessary". When he asked if he could send the book that
was shipped BACK, and get the book that was SUPPOSED to be there
originally, the guy said "NO, there's no way we could do that! What you got
is what you're going to get". Bottom line is we haven't been able to get
the darn thing running, because we can't account for settings/switches for
which we have no info. If someone could please provide details on what the
switches are all about, on both the front and back of this modem, my
friend, and *I* would sure appreciate it.
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Disclaimer - If I express an opinion, the Air Force will deny I know
what I'm talking about.