gandrews@netcom.COM (Greg Andrews) (03/18/91)
In article <0weXy1w164w@dogface> writes: >I've got a Telebit T1000 that is hanging regularly during both PEP and >non-PEP transfers. The machine that it's attached to doesn't seem to be the >problem. If you have one of these, first, have you seen this problem, and >second, would you dump the register settings and email them to me? >By the way... what's Telebit's support email address? > If the modem hangs during both PEP and non-PEP connections, the problem is probably a bit more subtle than most. One potential source of trouble is XON/XOFF flow control in the modem. The Telebit support mail address is modems@telebit.com or uunet!telebit!modems The phone numbers for Telebit support are (408) 734-5200 or 1-800-TELEBIT. I think you'll probably have better results if you call and talk with a tech live. E-mail support can be a long process as you hold a conversation over several days that could have taken minutes on the phone. If you do use e-mail, be sure to include what computer and operating system you have, and what types of transfers (xmodem, uucp, etc.) you're having trouble with. (you didn't mention those in your posting, so any advice would be purely guesswork) -- .-------------------------------------------. | Greg Andrews | gandrews@netcom.COM | `-------------------------------------------'