13682130@VUVAXCOM.BITNET (04/27/91)
Dear Networkers: I am here seeking some help on my SendFax board and Software. I've bought a Cardinal SendFax Board lately( BitFax 2.061 come w/ board ). I used it on my Compaq original poartable XT. The promblem is when I sending Fax, it always give me "retrain error". I've checked the phone line I am using, no problems. Every page I am sending out only can be received 1 inch long. When I sending message less than 1 inch, It works fine. I do not undersatnd Why it doing this. Is there anyone has experienced this kind problem. Anyone out there has good experiences on using BitFax ( v 2.061 ). All help welcomes. ------------------------------------------------------------------------------ | JINGYI ZHOU | E-mail: | | Graduate Student | BITNET: 136821307@VUVAXCOM.BITNET | | Detp of Comp. Sci. | INTERNET: jyzhou@tiger.vill.edu | | Villanova University PA 19087 | Voice Phone : 215-687-2411 | ------------------------------------------------------------------------------
roger@wet.UUCP (Roger Niclas) (05/02/91)
13682130@VUVAXCOM.BITNET writes: > > Dear Networkers: > I am here seeking some help on my SendFax board and Software. > I've bought a Cardinal SendFax Board lately( BitFax 2.061 come w/ board ). > Fax, it always give me "retrain error". I've checked the phone line I am > . . . When I sending message less than 1 inch, It works fine. I do not I'm using BitFax S/R Version 3.0, and I don't know how that compares to the send-only versions (BitFax S/R is Send/Receive), but if it's anything like your version, you'll have a page length option in the Configuration Menu; it may be in the "Advanced Configuration" submenu, if 2.06 has that. Check that setting. I've found, in BitFax S/R v. 3.0, that an 11-inch page length setting doesn't seem to cover what will fit on an 11" sheet of paper; I have my page length set to 12" as a result. There's also an auto-length setting which is supposed to limit the page to whatever length is appropriate for the length of the file. I suspect you're set up with this option and that it seems to think everything is one inch. I don't use autolength because I always hate receiving little tiny faxes that get lost easily, and I refuse impose those on others. If all else fails, try calling Bit Software to see if there's an upgraded version of BitFax. -- -------------------------------------------------------------------------------- * Email: roger@wet.UUCP | * * alt: rogerd@well | witty remark designed to exhibit intellect goes * * CompuServe: 72730,1010 | here *