13682130@VUVAXCOM.BITNET (04/27/91)
 Dear Networkers:
        I am here seeking some help on my SendFax board and Software.
I've bought a Cardinal SendFax Board lately( BitFax 2.061 come w/ board ).
I used it on my Compaq original poartable XT. The promblem is when I sending
Fax, it always give me "retrain error".  I've checked the phone line I am
using, no problems. Every page I am sending out only can be received 1 inch
long. When I sending message less than 1 inch, It works fine. I do not
undersatnd Why it doing this.
        Is there anyone has experienced this kind problem. Anyone out there
has good experiences on using BitFax ( v 2.061 ). All help welcomes.
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| JINGYI  ZHOU                     | E-mail:                                 |
| Graduate Student                 |   BITNET:   136821307@VUVAXCOM.BITNET   |
| Detp of Comp. Sci.               |   INTERNET: jyzhou@tiger.vill.edu       |
| Villanova University PA 19087    |   Voice  Phone  : 215-687-2411          |
------------------------------------------------------------------------------roger@wet.UUCP (Roger Niclas) (05/02/91)
13682130@VUVAXCOM.BITNET writes: > > Dear Networkers: > I am here seeking some help on my SendFax board and Software. > I've bought a Cardinal SendFax Board lately( BitFax 2.061 come w/ board ). > Fax, it always give me "retrain error". I've checked the phone line I am > . . . When I sending message less than 1 inch, It works fine. I do not I'm using BitFax S/R Version 3.0, and I don't know how that compares to the send-only versions (BitFax S/R is Send/Receive), but if it's anything like your version, you'll have a page length option in the Configuration Menu; it may be in the "Advanced Configuration" submenu, if 2.06 has that. Check that setting. I've found, in BitFax S/R v. 3.0, that an 11-inch page length setting doesn't seem to cover what will fit on an 11" sheet of paper; I have my page length set to 12" as a result. There's also an auto-length setting which is supposed to limit the page to whatever length is appropriate for the length of the file. I suspect you're set up with this option and that it seems to think everything is one inch. I don't use autolength because I always hate receiving little tiny faxes that get lost easily, and I refuse impose those on others. If all else fails, try calling Bit Software to see if there's an upgraded version of BitFax. -- -------------------------------------------------------------------------------- * Email: roger@wet.UUCP | * * alt: rogerd@well | witty remark designed to exhibit intellect goes * * CompuServe: 72730,1010 | here *