wht@n4hgf.Mt-Park.GA.US (Warren Tucker) (05/30/91)
The "technician" I talked to so unsuccessfully just happened to
be Chris Paxton, the technical support manager (hurrah for working managers!).
I got a phone call from him today and we both rapidly realized
yesterday's conversation was riddled with communications failures.
I also received e-mail from Mike Burton, the software engineer
who wrote the software for the 3270+ and the manual.
Key tronic calls themselves the Responsive Input company and this could not
have been more clearly demonstrated to be true. They were very apologetic
and helpful. I suppose the word "UNIX" was a hot word for Chris and "non-
disclosure" was for me. I have (re)learned the hazard and stupidity
of knee-jerk posts to wide-audience networks.
The customization information I sought is available in the form
of a Technical Reference manual available from Key tronic for $14.95.
while(!next_week)
{
eat_crow(&warren);
remove(TOENAIL_OBJECT,&mouth);
}
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Warren Tucker, TuckerWare gatech!n4hgf!wht or wht@n4hgf.Mt-Park.GA.US
Many [Nobel physics] prizes have been given to people for telling us
the universe is not as simple as we thought it was. -Stephen Hawking in
A Brief History of Time In computing, there are no such prizes. -me