[comp.ai] Better Explanations for Expert Systems

finin@prc.unisys.com (Tim Finin) (09/12/89)

				   
The aim of the BEES project is to improve the communication and
cooperation between users and knowledge based systems.  It resulted
from the realization that current expert systems (ES) provide very
limited explanations to their users (the traditional "how" and "why"
questions).  In many cases their acceptability, marketability and
usability would be greatly improved if such systems could interact in
a more cooperative way to solve problems through the combined
expertise of user and ES.

Development of more cooperative ESs involves investigation of what
domain knowledge is needed and how it should be represented so that
the ES can answer some of the many different sorts of questions which
users wish to ask.  Additionally, the ES must hold information about
the user, so that it can communicate effectively and efficiently, in
terms which the user understands.

We are currently working on the following areas: representing the
variety of knowledge required, natural language processing, generating
textual responses, integrating graphical and textual explanations,
behavioural studies of advisors and users, developing a taxonomy of
explanations.

				   
			 11:00am September 25
			 BIC Conference Room
		     Unisys Paoli Research Center
		      Route 252 and Central Ave.
			    Paoli PA 19311
				   
   -- non-Unisys visitors who are interested in attending should --
   --   send email to finin@prc.unisys.com or call 215-648-7446  --
-- 
______________________________________________________________________________
Tim Finin                     finin@prc.unisys.com (internet)
Unisys Paoli Research Center  ..!{psuvax1,sdcrdcf,cbmvax}!burdvax!finin (uucp)
PO Box 517                    215-648-7446 (office), 215-386-1749 (home),