[news.misc] frequently asked questions

grady@postgres (Steven Grady) (12/29/87)

     I have been USENET  reader for about 3  years, and I  notice
there  are  a  large   number  of  frequently  asked   questions,
considerably  more  than  appear  in  the  news.announce.newusers
document.  Each newsgroup  has its own  questions, many of  which
spark off exactly  the same  discussion every  time the  question
comes up.  Also,  there always follow the  same old flames  about
posting the same old  questions.  Not only  is this annoying  for
the people who've read it before,  but it increases the noise  to
signal ratio.  Just as an example,  it took me about 1 minute  to
come up with these:

comp.emacs: Where can I get {GNU emacs, MicroEmacs, Jove}?
comp.os.minix: What is minix?  Where can I get minix?
comp.unix.wizards: Isn't rm * terrible?
comp.windows.x: Where can I get X?  How does X compare with NeWS?
rec.arts.startrek: "One to the fourth power"
rec.games.misc: How can I get the Babelfish in HHGttG? How do I solve 
		zork[1-3]?
rec.puzzles: about a hundred common puzzles
rec.humor: about a thousand common jokes

     I think I could come up with a dozen more with a few minutes
thought.

     One solution is  to add  more questions  to the  "frequently
asked questions"  list in  new.announce.newusers, but  I  suspect
that article would get  too bulky far too  quickly, to the  point
where a new user would be  intimidated by it.  I propose  instead
that some mechanism be devised for each newsgroup to have a  list
of FAQs.  I am not  very familiar with the news software  (except
inews, but that's another story), so I have no idea how it  would
be implemented, but I suspect it might be worthwhile.

     I do see some problems, such  as how to prevent these  lists
from getting too  long ("Oh,  but MY joke  is funny  - it  should
DEFINITELY be included in the canonical list of frequently posted
lightbulb jokes"), but I believe they are not insurmountable.

     I have some further thoughts on the matter, but first I want
to hear if other people agree with me, or if the idea has already
been considered.

	Steven
	grady@postgres.berkeley.edu
	...!ucbvax!grady

nyssa@terminus.UUCP (The Prime Minister) (12/30/87)

In article <25@pasteur.Berkeley.Edu> grady@postgres.Berkeley.EDU (Steven Grady) writes:
>     I have been USENET  reader for about 3  years, and I  notice
>there  are  a  large   number  of  frequently  asked   questions,
>considerably  more  than  appear  in  the  news.announce.newusers
>document.  Each newsgroup  has its own  questions, many of  which
>spark off exactly  the same  discussion every  time the  question
>comes up. ...
>                                               I propose  instead
>that some mechanism be devised for each newsgroup to have a  list
>of FAQs.  I am not  very familiar with the news software  (except
>inews, but that's another story), so I have no idea how it  would
>be implemented, but I suspect it might be worthwhile.

This has been done in rec.arts.drwho.

There was a group of frequently asked questions, such as "Can there
ever be a woman Doctor?".  I took the most common answers, and now,
once per month, I post the frequently asked questions.  I also post
a convention list and an explanation of the postings.  This has been
going on since summer.

Originally, I also posted a series of files which could be bulky, but
which would be of interest to Doctor Who fans.  These included a program
guide, an article on companions, Tom Baker's scarf patterns, etc.
Due to the volume, I dropped these from the monthly postings and
established an archive facility.  Anyone can request one of these
files in a mail message, and it will be forwarded to them.  (Assuming
either (a) my mailer can understand their address or (b) they provide
a good address via a "Send-To:" line in the message.)  A list of this
archive is sent out with the monthly postings.

The scripts that I use are rather simple, the monthly posting is just
three lines long.  The server is longer, but it has to handle the
addressing, etc.  If anyone wants to see them, all the need do is ask.



In short, the idea of a "newsgroup archive" is not a bad idea, but it
does need someone willing to handle the work.  Set up was time consuming;
but running it is now almost entirely automated...