[news.config] Disaster Planning

shibumi@farcomp.UUCP (Kenton A. Hoover) (10/26/89)

During hurricanes, earthquakes and other natural disasters, one item that
always becomes at a premium is PHONE SERVICE.  News of the problems quickly
increases the strain on phone services, due to emergency use, welfare
inquiry (i.e. calling the folks to say "I'm fine!") and sell orders to
your broker (:-).  Often, power gets knocked down, and the local telco
must fall back on their own, limited battery resources to run the phone
system.

However, computers, provided there is power and phone service running
them, still continue calling other USENET sites, relaying mail and news.
Each connection costs a phone call, which can be an expensive phone cal
for other, in terms of power and perhaps, a needed bit of CO switching
time.  I doubt that anyone really questions the need for uninterrupted
"rec.humor.funny" service during a period of local emergency.

I propose that there be an disaster plan for USENET that entails its being
"turned off" in local areas during periods when utility services are
suffering excessive loading.  

Flame on, people.
-- 
| Kenton A. Hoover                                                           |
| Postmaster General                                    shibumi@farcomp.UUCP |
| Farallon Computing Inc.                                    +1 415 849 2331 |
|         "Evil will always triumph over good because good is dumb"          |

chuq@Apple.COM (Chuq Von Rospach) (10/26/89)

>I propose that there be an disaster plan for USENET that entails its being
>"turned off" in local areas during periods when utility services are
>suffering excessive loading.  

>Flame on, people.

No flames, but a counterpoint. I agree that it's silly to ship lots of
USENET data around during an emergency. But I think shutting off the nets
during emergencies is a bad idea.

One of the things the network has allowed us to do is reduce the amount of
panic-phoning that was going on. Case in point: One of the SFWA members on
the Outside immediately organized the various SFWA on-line contingents into
an information gathering unit. As people were found to be okay, this data
was passed to everyone involved and spread through the grapevine, reducing
by a large amount the number of phone calls necessary to get that
information out. It also allowed me to make a single phone call outside the
emergency area and pass along status information to someone who would then
use their phones to call people I wanted to know I was okay -- wtihout me
having to do it directly. End result: a lot less overall phone time.

Also, people on the Outside who were unable to contact people on the inside
would queue up messages, whcih would be picked up in a batch (single phone
call, maximize the efficiency). Being Inside, we'd have a better chance of
getting phone calls through while not utilizing the over-stretched
long-distance wires. Once we made contacts, we could queue that information
back out with another single phone call.

I know of a number of people and groups who did this. If you simply shut
down the nets for the duration, you've immediately cut off information flow
from Inside to Out (and in the other direction). A single message on USENET
saved me a hundred phone calls by letting me broadcast status information.
Seems like a good tradeoff. 

A reasonable analog would be what the Hams do during an emergency. We're
not nearly as well organized as they are, but nobody would consider telling
the hams to shut up until the emergency was over.

Better would be to consider how to properly use the network in times of
emergency. What we can do, what we should do and how to implement it. They
can be very useful and important -- if we choose to. 

It definitely makes sense cut out the flow of trivial information, but that
isn't as easy as it sounds. Worth looking into, though.

-- 

Chuq Von Rospach <+> Editor,OtherRealms <+> Member SFWA/ASFA
chuq@apple.com <+> CI$: 73317,635 <+> [This is myself speaking]

Trust Mama Nature to remind us just how important things like sci.aquaria's
name really is in the scheme of things.

tneff@bfmny0.UU.NET (Tom Neff) (10/27/89)

Kenton's quite right, this is a serious issue.

I agree with Chuq that the net shouldn't turn off completely because of
disasters.  But it's still a good point that telephone and other
bandwidth resources become precious in emergencies and we shouldn't
waste them.

To that end it makes sense to have "emergency versions" of such key
files as B news "sys" and HDB UUCP "Systems", specifying important
hierarchies or newsgroups to pass on, and modified calling schedules
for emergency affected areas.

These would be easy to "swap in" on sites actually in the areas.
It would be a more complex operation for well connected sites to
selectively modify their Bay Area feeds, for instance, to handle
an earthquake without touching other areas.  (I assume it would be
undesirable to throw the entire world net onto emergency status
every time ANY regional emergency occurs.)

One approach to solving this would be to chop up the country and world
into emergency management zones (emz's) and assign zone ID's to existing
and new nodes.  Then you could support selective zone control directly
within the net software.  If a hurricane hit Hawaii for instance, a
master control message placing that zone on Emergency status could be
issued.  Perhaps this could be done with existing state and country
subnets once those are in place, or maybe they'll never be sufficient.

The other thing to add would be an "emergency broadcast system" (ebs)
hierarchy, to be used only in emergencies.  This hierarchy would
obviously lead the list in any abbreviated "sys" file.

-- 
I'm a Leo.  Leos don't believe    *  *  *     Tom Neff
    in this astrology stuff.        *  *  *   tneff@bfmny0.UU.NET

eps@toaster.SFSU.EDU (Eric P. Scott) (10/27/89)

In article <103@farcomp.UUCP> shibumi@farcomp.UUCP (Kenton A. Hoover) writes:
>During hurricanes, earthquakes and other natural disasters, one item that
>always becomes at a premium is PHONE SERVICE.

Ok.

>I propose that there be an disaster plan for USENET that entails its being
>"turned off" in local areas during periods when utility services are
>suffering excessive loading.  
>
>Flame on, people.

At your service.

The MAJOR news flows in the USA are *not* uucp-over-switched
lines.  They're NNTP over Internet, and shutting them down can
only aggravate things.  Go ahead--turn off your transport, but
keep your "good intentions" off MINE.

					-=EPS=-

henry@utzoo.uucp (Henry Spencer) (10/27/89)

In article <103@farcomp.UUCP> shibumi@farcomp.UUCP (Kenton A. Hoover) writes:
>... Often, power gets knocked down, and the local telco
>must fall back on their own, limited battery resources to run the phone
>system.

The telcos have about as much faith in the power company as in the Easter
bunny.  The battery resources are indeed limited, but they are backed up
by emergency generators capable of running the system for days.  The telcos
may have problems with damaged cables and massive call congestion, but the
system keeps running.  For the most part, only the military is more paranoid
than the phone company.

>However, computers, provided there is power and phone service running
>them, still continue calling other USENET sites, relaying mail and news.
>Each connection costs a phone call...

Let us look at numbers.  The only real expense of those phone calls is the
contribution they make to congestion.  How many Usenet sites were trying
to call the Bay area after the quake?  Be generous and call it 1000.  Now,
how many *people* were trying to call the Bay area after the quake?  Right.
Numerically, our contribution to the problem is insignificant.
-- 
A bit of tolerance is worth a  |     Henry Spencer at U of Toronto Zoology
megabyte of flaming.           | uunet!attcan!utzoo!henry henry@zoo.toronto.edu

brad@looking.on.ca (Brad Templeton) (10/27/89)

USENET is not an essential service, of course, but computer calls
are actually a more efficient use of the phone system.  One call can
send 100 "I'm ok" mail messages in a minute or so, or distribute info
to thousands of people, while a voice call gets one message to one person.
-- 
Brad Templeton, ClariNet Communications Corp. -- Waterloo, Ontario 519/884-7473

lyndon@cs.AthabascaU.CA (Lyndon Nerenberg) (10/28/89)

In article <103@farcomp.UUCP> shibumi@farcomp.UUCP (Kenton A. Hoover) writes:

>I propose that there be an disaster plan for USENET that entails its being
>"turned off" in local areas during periods when utility services are
>suffering excessive loading.  

Well, the first thing we did was shut down our link with decwrl. This is
just plain old common sense. It turned out that decwrl survived and
continued polling us through most of the aftermath, even though we
couldn't get a line in to them.

My understanding is that Pacbell simply disabled the incoming LD trunks
to ensure local bandwidth would be available in the affected area.
Something similar happened in Edmonton a couple of years ago when we
were hit by The Tornado. In that instance, nearly all of the system
administrators had the foresite to shut their modems off as well.

What would you propose as a disaster plan? and how would you ensure
the majority of sites were aware of it? Do you expect a "global"
plan to be applicable in the majority of cases where the disaster
is (relatively) local in scope?

I feel that such planning is a good activity to be undertaken at the
local "users group" level, since the vast majority of uucp connections
are made with sites inside a local toll area. You should take into
account the existance of sites with leased line connections outside
the potentially affected area that might survive the disaster. These
sites could become hubs capable of feeding other sites during the wee
hours of the night when the load on the telephone network is substantially
reduced (0100-0500). You would probably want to shut down all news
except for regional groups, and perhaps have one or two people near the
affected area post regular updates to the mainstream groups to try to
cut down on the number of "what's going on out there" requests that
inevitably flood the net. Most of this problem is due to propogation
delay; As the updates flow out, they pass the sea of incoming queries.

The UUCP Mapping Project was also very much on the ball during the
earthquake. As sites were verified as non-operational, they were
marked as dead in the d.AProject file, and updates were forwarded
into comp.mail.maps on a regular basis. This allowed the well
connected sites to rapidly reconfigure their routing tables. Of course,
the mail had to eventually bottleneck *somewhere* (I would be interested
in hearing from anyone who had this problem).

Hopefully someone from the Bay area can summarize what actions were
taken. This should give us a good base to start working from. I'm sure
the people in Vancouver would be willing to beta test whatever we come
up with in a year or two :-)


-- 
Lyndon Nerenberg  VE6BBM / Computing Services / Athabasca University
  {alberta,decwrl,lsuc}!atha!lyndon || lyndon@cs.AthabascaU.CA

                  The Connector is the Notwork.

marc@noe.UUCP (Marc de Groot) (10/30/89)

In article <103@farcomp.UUCP> shibumi@farcomp.UUCP (Kenton A. Hoover) writes:
>I propose that there be an disaster plan for USENET that entails its being
>"turned off" in local areas during periods when utility services are
>suffering excessive loading.  

Of course, such proposals are more likely to get you flamed than get you
results.

Right after the earthquake my computer went off hook and dialed without
being given a dial tone.  When it got no answer, it hung up again and
waited an hour.

Offhook time was about thirty or forty seconds per hour.  No connects
were made.

When I consider the activities of people on the phone after the quake, who
became human auto-redialers until they got through, I think the load
my machine put on the phone system was minimal.

Perhaps you will do better by proposing that dialing scripts not
overdo it on redial.

Just my $0.02 

-- 
Marc de Groot (KG6KF)                   These ARE my employer's opinions!
Noe Systems, San Francisco
UUCP: uunet!hoptoad!noe!marc
Internet: marc@kg6kf.AMPR.ORG

lyndon@cs.AthabascaU.CA (Lyndon Nerenberg) (10/30/89)

In article <35944@apple.Apple.COM> chuq@Apple.COM (Chuq Von Rospach) writes:

>A reasonable analog would be what the Hams do during an emergency. We're
>not nearly as well organized as they are,

wanna bet? [ 0.5 * :-) ]

> but nobody would consider telling
>the hams to shut up until the emergency was over.

That's not the point. If the hams were tying up the phone lines needlessly
they would (should) be told to shut up. The reason the hams start up is
because they often have the ONLY communications line (radio) in the first
few hours after a disaster.

In many areas there are no provisions for guaranteed access lines during
high usage periods. This can cause emergency related phone calls to wait
in line for a trunk along with the low priority stuff. This is *not* what
you want to have happen.

During the first few hours after a disaster, nobody really knows what's
going on, therefore it's pointless to try to call anyone in the area
for information. If everyone *does* call, it's counter-productive since
they are just making it more difficult for the emergency response people
to do their job, part of which is to determine who is alive (and who
isn't) and get that information out to the relief agencies that are set
up to distribute it as fast as possible.

Of course, all this applies to the dialup phone network. If you have
a leased line that's still working, by all means *use* *it*. You'll
help cut down on needless telephone calls. (I'm thinking Internet
vs. UUCP style connections here.)

-- 
Lyndon Nerenberg  VE6BBM / Computing Services / Athabasca University
  {alberta,decwrl,lsuc}!atha!lyndon || lyndon@cs.AthabascaU.CA

                  The Connector is the Notwork.

djaggard@wheaton.UUCP (Deborah Jaggard) (11/04/89)

The Postmaster General's suggestion for the shut-down of USENET lines
during natural disasters which would be considered "emergencies," is an
excellent idea.  It would provide more local power to the area in order
that people can call relatives, and important news can be passed on.

jeff@eniac.seas.upenn.edu (Jeffrey M White) (11/14/89)

In article <1371@wheaton.UUCP> djaggard@wheaton.UUCP (Deborah Jaggard) writes:
>
>The Postmaster General's suggestion for the shut-down of USENET lines
>during natural disasters which would be considered "emergencies," is an
>excellent idea.  It would provide more local power to the area in order
>that people can call relatives, and important news can be passed on.

  In theory this is probably a good idea.  However, I question how much 
difference it will really make.  After all, how many usenet sites would be
affected (i.e. trying to call into/out of the emergencey area)?  100? 1000?
Now compare that to the user population.  I can't see that amount getting
anywhere near a substantial amount.

						Jeff White
						University of Pennsylvania
						jeff@eniac.seas.upenn.edu

gary@sci34hub.UUCP (Gary Heston) (11/14/89)

In article <1371@wheaton.UUCP>, djaggard@wheaton.UUCP (Deborah Jaggard) writes:
> 
> The Postmaster General's suggestion for the shut-down of USENET lines
> during natural disasters which would be considered "emergencies," is an
> excellent idea.  It would provide more local power to the area in order
> that people can call relatives, and important news can be passed on.

No, it's a LOUSEY idea. E-mail is a very efficient means of moving a 
lot of information in a small amount of time. A far more rational 
plan would be to organize news or sys admins who could queue up a
batch of inquiries, send them off to a disaster-area site via a 
backbone site (to prevent congestion by systems trying to call in,
and also probably go thru leased lines or satellite links, not
the phone co.) and let someone in the area contact people. Then,
a batch of mail can be built up, sent back out to the areas needed,
and the net/sys admin can them call and report the contact. I'd 
have no problem doing that; I'd have LOTS of problems with cutting
off the fastest, most efficient, and least loaded communications
system when it can do the most good.

-- 
    Gary Heston     { uunet!sci34hub!gary  }    System Mismanager
   SCI Technology, Inc.  OEM Products Department  (i.e., computers)
      Hestons' First Law: I qualify virtually everything I say.

dan@ccnysci.UUCP (Dan Schlitt) (11/16/89)

In article <16848@netnews.upenn.edu> jeff@eniac.seas.upenn.edu.UUCP (Jeffrey M White) writes:
>In article <1371@wheaton.UUCP> djaggard@wheaton.UUCP (Deborah Jaggard) writes:
>>
And several others talk about shutting off uucp links.

My reading of the articles in Communications Week and other places
which describe the planning the various phone companies have done and
the things they did during the earthquake make me believe that they
are better placed to control the situation.  Since we are talking
about a very small number of calls in the first place it really won't
make much difference in the load.  But I suppose that if you want to
feel like a hero there is nothing to stop you from closing down your
links.
-- 
Dan Schlitt                        Manager, Science Division Computer Facility
dan@sci.ccny.cuny.edu              City College of New York
dan@ccnysci.uucp                   New York, NY 10031
dan@ccnysci.bitnet                 (212)690-6868

adnan@sgtech.UUCP (Adnan Yaqub) (11/22/89)

In article <3743@ccnysci.UUCP> dan@ccnysci.UUCP (Dan Schlitt) writes:

   And several others talk about shutting off uucp links.

   My reading of the articles in Communications Week and other places
   which describe the planning the various phone companies have done and
   the things they did during the earthquake make me believe that they
   are better placed to control the situation.  Since we are talking


Amen!  The phone companies have spent lots of dollars building in the
ability to control and manage their network.  They have such things as
"cancel to", "cancel from", and "limit operator attempt" controls.
(We have all experienced the "We're sorry, but due to heavy calling
your call did not go through.  Please try again later. This is a
recording." messages.)  Since they know what the actual load is on the
network, they are in a much better position to apply back pressure to
the system, including back pressuring persistent UUCP links.  Why not
just consider our UUCP mail as an application and let the phone
network, as our underlying communications layer, manage the flow.
--
Adnan Yaqub
Star Gate Technologies, 29300 Aurora Rd., Solon, OH, USA, +1 216 349 1860
...cwjcc!ncoast!sgtech!adnan ...uunet!abvax!sgtech!adnan