[comp.unix.wizards] User interfaces:

stpeters@dawn.steinmetz (Dick St.Peters) (10/12/87)

In article <9725@brl-adm.ARPA> bzs@bu-cs.bu.EDU (Barry Shein) writes:
>I do know that AT&T has had a fair amount of success in other
>endeavors asking people to type in long strings of digits to contact

When I first used the telephone, in rural NJ (yes, NJ does have rural
areas) not all that far from where UNIX was born, our interface was
different: we gave the operator the name of the family we wanted to
call.  It was a perfectly natural interface - after all, you do *talk*
into the things.  If you called the local theater, the operator would
tell you what was playing before connecting you.

>I've found (informally) that a person's
>ability to adapt to a device is highly correlated with their
>motivation to make use of it.

Yep.  Changing to "strings of digits" (we must have been among the
last places in the US to do so) and those rotary dial widgets brought
howls of protest, but as far as I know, nobody had their phone taken
out.  Five years later I was programming computers via the
then-standard cardeater interface, making do with what was available.

>It would be nice if people would perhaps rise above this hot-rod
>mentality [...]
>(user-friendly?  to whom? Our administrators? scientists?
>students? small warm-blooded animals of unspecified lineage?)

Amen.
--
Dick St.Peters                        
GE Corporate R&D, Schenectady, NY
stpeters@ge-crd.arpa              
uunet!steinmetz!stpeters